Reports & Dashboards
Security & Access
Standard & Custom
Automation & Configuration
Sales, Support, Service
100

Dashboards can only be refreshed by doing this.

What is manually clicking the Refresh button?

100
Define baseline, organization-wide security settings for an object.

What are Organization-Wide Defaults (OWD)?

100

Two standard objects that cannot be imported via the Data Import Wizard

What are Case and Opportunity?

100

This controls the position and organization of fields and related lists visible to users when viewing a record.

What is a page layout?

100

Used to automatically assign ownership of a case to a user or queue when created.

What are Case Assignment Rules?
200

This is used to grant access to dashboards, reports, and documents.

What is sharing folders?

200

Used to apply additional permissions to a user without creating a new profile.

What is a permission set?

200

Deleting a custom object field will result in this potentially unintended consequence

What is loss of data within the field?

200

Used to control data entry by verifying field information is entered correctly.

What are validation rules?

200

Used to send an automated email to a user when a case is created.

What are Case Auto-Response Rules?

300

A Marketing Manager wants to generate a list of contacts for a mailing list. This would be the best report format to use.

What is Tabular?

300

The four base object permissions granted using a profile or permission set.

What is Create, Read, Edit, Delete (CRED)?

300

Subset of object records that offer different business processes, picklist values, and page layouts to different users

What is a Record Type?

300

A point-and-click tool used to create custom Lightning pages.

What is the Lightning App Builder?

300

The three records created when converting a lead.

What are account, contact, and opportunity records?

400

The setting for this determines what data is displayed on a dashboard.

What is a running user?

400

Two options a System Administrator has for restricting access to Salesforce at the profile level.

What are Login hours and Login IP Ranges?

400

These fields are read only and do not display when editing a record  

What are custom formula fields?

400

This is the order that rules are run in.

What is Validation, Assignment, Auto-Response, Workflow, and Escalation (VAAWE)?

400

Used to configure the Status field for a particular case workflow. Applied to a Record Type.

What is a Support Process?

500

When subscribing to a report or dashboard, the three frequency options for scheduling delivery.

What is daily, weekly, or monthly?

500

The four privileges to record ownership.

What are view, edit, delete and transfer?

500

This field type cannot be used as a dependent field

What is a checkbox?

500

The four actions that a workflow can trigger.

What are tasks, email alerts, field updates, and outbound messages?

500

The object that represents the relationship between Products and Price Books.

What is Price Book Entry?