Show:
Electrifying Emails
Meeting Magic
Dress for Success
ABCs of PTO and WFH
Outstanding Outlook
100
When using Outlook email, this symbol, which labels the email “high priority”, should be used selectively and carefully.
What is the red exclamation point?
100
You should arrive to a meeting in this manner and with these items.
What is on time, with pen and paper in hand to take notes?
100
While jeans are allowed and a routine part of Fridays, if they have these they would be considered inappropriate for the office.
What are rips, holes or stains?
100
Without exception, this is the final date you can use PTO from the previous year’s allotment.
What is January 31 or the last business day in January?
100
This is the max timeframe between receipt and response to an email from a client or colleague.
What is 24 hours?
200
Name two types of text decoration or punctuation that can be construed as yelling at someone, or otherwise generally unprofessional.
What are all capital letters, excessive use of exclamation points, and making faces out of punctuation?
200
Time is a commodity at Sg2. To ensure productive, well-attended meetings, name two things that should be included in every meeting request.
What are a descriptive meeting subject; a call to action or purpose of the meeting, and how it pertains to each attendee; the intended outcome of the meeting; pre-reading materials?
200
This is the required dress code at any time in the presence of a client or at an Sg2-sponsored conference/event.
What is business formal or "suit and tie"?
200
While working from home, a team member is expected to be prepared with the following 2 things to adhere to the work from home policy.
What are internet connectivity for the duration of the day; your office phone forwarded to your home or mobile phone; prearranged plans to call into all meetings scheduled for that day?
200
This can be a good tool to tell you that you have new email, but its use is also highly disruptive during presentations or meetings and should be turned off.
What is a sound alert and/or visual pop up email alert?
300
When you want to include someone in an email as an FYI for them, meaning there is no call to action but you wanted them to be aware of the information, you put them in this address field.
What is CC?
300
Using this device during meetings with colleagues or clients can be considered rude or at the very least inattentive.
What is using your phone or computer to check email?
300
Even in the summer, on a Friday, with a pedicure, this type of footwear is not to be worn to the office.
What are flip-flops?
300
When working from home, you will at a minimum observe these business hours.
What is 8:30 AM to 5:30 PM?
300
This auto-reply provides internal colleagues and external clients information about your availability to respond to their communication and should be used consistently.
What is email Out of Office Assistant?
400
This field is the best way to identify the contents and purpose of your message.
What is the subject?
400
This mandatory weekly meeting starts at 8:30 AM sharp and functions as an important communication and training vehicle at Sg2.
What is Start Smart?
400
Under the “if you would wear it out Friday night, it shouldn’t show up in Skokie" rule, name 2 items that would be considered inappropriate work wear.
What are miniskirts/short skirts, low-cut/revealing tops, midriff baring tops, spike heels, leather pants, low-rider jeans that show your underwear, anything bedazzled, leggings?
400
You are planning on taking 2 weeks vacation. Before purchasing your tickets or booking your hotel room, you must request this time off from your manager this far in advance.
What is three months?
400
This is how you should respond to an Outlook calendar request if you have a conflict at that time or need to cancel a meeting.
What is Tentative/Decline and Propose a New Time?
500
If you need to discuss something important or confidential with a colleague, this is the preferred method of communication.
What is face-to-face (or via phone if one party is remote)?
500
Name 3 non-verbal cues that give the impression that you are bored and not engaged in the meeting you are attending.
What are slouching; resting your head on your hand; not looking at the speaker; not participating in the conversation; looking out the window; looking at your computer/phone?
500
Under the “if you would wear it Saturday morning to get Starbucks, it shouldn’t show up in Skokie" rule, name 3 items that would be considered inappropriate work wear.
What are shorts, tank tops, tube tops, yoga pants/anything that could be construed as workout gear, athletic shoes, Ugg boots/slippers, baseball caps, t shirts, anything that shows a tattoo only your significant other should see, leggings?
500
I am the person you are required to notify if you need to take an unplanned absence, are running late to the office, or need to leave early.
Who is your manager?
500
Sometimes there are multiple meetings scheduled at the same time, by others. Which should be your first priority and the meeting request you accept: your boss, your project manager, Grace Cowan, the client, your development lead, or a colleague on a project due next week?
What is the client?