Shakey's Jeopardy

Food Safety

100

List 4 items required in a hand-washing station?

- Hot and cold running water
- Soap.
- Paper Towels.
- Trash can
- Sign to indicate staff members are to wash hands     before returning to work

200

How long is a Food Handlers card & Managers Serve Safe certificate good for? 

Food Handlers - 3 years

Serve Safe - 5 years

300

What is the temperature Danger Zone?  

Between 41 and 135 degrees

400

5 stations that require a sanitizer bucket? 

- Pizza, Fry, Buss, Dough, Game room, Cashier, 

500

Proper cooling method for Buffet leftover.

Label, cover, place in a sanitize bustub with ice, wait until temp is 70 degrees (within 2hrs), place in walk-in.

Acronyms

100

B.L.A.S.T.

Believe, Listen, Apologize, Satisfy, Thank

200

FIFO

First In, First Out

300

CAR

Correction Action Report

400

MSDS

Material Safety Data Sheet

500

IIPP

Injury and Illness Prevention Program

Who to Notify

100

Medial Benefits

Julie Bosworth

200

Guest Injuries

Zandy Ruiz

300

Business License

Emily Rodriguez

400

Missed Fortress pickup

Emily Rodriguez

500

Hardware/Software issues

IT Department

**On ALL emails to corporate, pls copy your Regional

Terminations

100

Shakey's must pay an employee who quits without notice within ___ hours.

72 HRS

200

When a TM resigns with notice, when is the final paycheck due? 

Last day of work. 

300

When an employee resigns, do they need to provide a written resignation letter? 

No - A verbal notification is acceptable. 

(get it in writing if possible)

400

What is the process when a team member verbally notifies a supervisor of their resignation? 

Notify Brittany as soon you as you are notified to add to calendar, submit hours 3 days before to request final check. 

500

If we are late on a final check, how are the penalties calculated? 

Average number of hours works, multiply by the days we are late. 

Cash Policy

100

Any cash discrepancy of +/- $3.00 must be?

Documented in ShiftNotes

200

Any cash discrepancy of +/-$5.00 or more must be

Documented in ShiftNotes and Regional Manager notified

300

Any errors on the Commit report must be reported to? 

Emily Rodriguez, IT, and Regional Manager

400

Correct procedure for a cash refund on a different day than transaction? 

Contact Regional Manager

500

List 5 requirements for requesting a refund via CC refund process.  

Form of payment, Guest Name on CC, Card type, Date of transaction, Last 4 of CC, Amount to be refunded, Check number, Reason for refund.