Food Safety
List 4 items in a hand-washing station?
- Hot and cold running water
- Soap.
- Paper Towels.
- Trash can
- Sign to indicate staff members are to wash hands before returning to work
B.L.A.S.T.
Believe, Listen, Apologize, Satisfy, Thank
Medial Benefits
Julie Bosworth
Shakey's must pay an employee who quits without notice within ___ hours.
72 HRS
Any cash discrepancy of +/- $3.00 must be?
Documented in ShiftNotes
How long is a Food Handlers card & Managers Serve Safe good for?
Food Handlers - 3 years
Serve Safe - 5 years
FIFO
First In, First Out
Guest Injuries
Zandy Ruiz
When a TM resigns with notice, when is the final paycheck due?
Last day of work.
Any cash discrepancy of +/-$5.00 or more must be
Documented in ShiftNotes and Regional Manager notified
What is the temperature Danger Zone?
Between 41 and 135 degrees
CAR
Correction Action Report
Business License
Emily Rodriguez
When an employee resigns, do they need to provide a written resignation letter?
No - A verbal notification is acceptable.
Any errors on the Commit report must be reported to?
Emily Rodriguez, IT, and Regional Manager
5 stations that require a sanitizer bucket?
- Pizza, Fry, Buss, Dough, Game room, Cashier,
MSDS
Material Safety Data Sheet
Missed Fortress pickup
Emily Rodriguez
What is the process when a team member verbally notifies a supervisor of their resignation?
Notify Brittany as soon you as you are notified to add to calendar, submit hours 3 days before to request final check.
Correct procedure for a cash refund on a different day?
Contact Regional Manager with information
Proper cooling method for Buffet leftover.
Label, cover, place in a sanitize bustub with ice, wait until temp is 70 degrees (within 2hrs), place in walk-in.
IIPP
Injury and Illness Prevention Program
Hardware/Software issues
IT Department
If we are late on a final check, how are the penalties calculated?
Average number of hours works, multiply by the days we are late.
List 5 requirements for requesting a refund.
Form of payment, Guest Name on CC, Card type, Date of transaction, Last 4 of CC, Amount to be refunded, Check number, Reason for refund.