Cash Handling
What's the first thing a cashier should do when assigned a cash drawer?
Count/verify the money
At the end of each shift, all cash drawers must be documented in _____?
Daily Till Count Sheet
Any cash discrepancy of +/- $3.00, Must be Documented in_____?
ShiftNote
T or F
A credit card refund may be refunded in Cash
False.
T/F
Safe needs to be locked at all times?
True
When counting the safe, the incoming manager must also verify all of the day's ____?
Cash drops
Bills over $20 must be verified by ____ & ____?
Counterfeit Tool & Manager
Where does the Daily Till Count sheet go at the end of the shift?
Daily Deposit Envelope
Any cash discrepancy of +/- $5.00 or more must be documented on shiftnote but also reported to_______ & _______
Regional Manager & Emily Rodriguez
Discounts that are provided to police, fire, and county employees require proof of employment, such as a _______ & _______.
business card or an employer issued ID card.
If your Safe is over $3, what do you with the money?
Add to The Daily deposit
As part of the safe count, the manager must verify any outstanding Paid Outs and The____________.
Petty Cash Reconciliation
True or False
At the end of the night, the cash drawers of the POS Terminals must be closed
False
When cash in drawer exceeds $____, a cash drop should be performed by the MOD.
$300
T/F Guest specific discounts (Senior, Military) can be applied to entire order.
False
If your Safe is Short $5, how do you make your Safe Money Even again?
Short The Daily deposit $5
Where must completed deposits be stored?
Locked Safe drop box/Inner Safe
When is it ok to share drawers?
Never
At the end of the shift, where should cash drawers be counted?
Office
All cash drops must be secured immediately in the ___?
Safe
All refunds/overrings receipts must include:
1. Original receipt
2. Receipt of revised order
3. Manager signature
4. __________
Reason for the refund
True or False
Money that is not accounted for is strictly prohibited in the Safe or Office?
True
When must quarters collected during the weekly game collection be deposited?
Wednesdays
What is the correct way to give change in CASH back to a guest?
Count change back to customer.
All drops must be verified & signed by whom?
Cashier & MOD
At the end of the day, all cash drop receipts must be included in the ______.
Daily Deposit Envelope
Refund receipts, with supporting receipts, must be included in the______
Daily Deposit Envelope
How many times per day should the safe be counted?
Open, Shift change, & Closing
True or False - The Manager card is not to be used by any Team Member when a manager is on duty.
True