Provide Shampoo and Basin Services
What’s the first step before starting any shampoo service?
What is conducting a client consultation or caping up?
What tool is essential for blow drying hair?
What is a hairdryer?
What is the purpose of a head, neck and shoulder massage?
What is to relax the client and improve blood circulation?
What should you do if a client slips in the salon?
What is assist them and report the incident immediately?
Why is it important to greet clients warmly?
What is to make them feel welcome and valued?
Name one reason for using a conditioning treatment during a shampoo service.
What is to restore moisture or strengthen the hair?
Name one way to control flyaways during drying.
What is using a finishing serum or light hairspray?
What should you always check with the client before starting the massage?
What is checking for any medical conditions or discomfort?
Why is it important to wear closed-toe shoes in the salon?
What is to protect feet from spills and dropped tools?
What does active listening mean?
What is paying full attention to the client and responding appropriately?
What is the correct kind of water temperature for shampooing hair? cold warm or hot
What is warm water?
What’s the purpose of sectioning hair when blow drying?
What is to make the drying process easier and more controlled?
Name one massage movement used for relaxation.
What is effleurage/petrissage or tapotement
What does PPE stand for?
What is Personal Protective Equipment?
Name one way to show respect for client confidentiality.
What is not discussing their personal information with others?
Name one product that can be used for a deep cleanse of the hair.
What is clarifying shampoo?
What technique is used to create volume at the roots when blow drying?
What is lifting the hair with a round brush?
Name a pressure point that helps to release tension on the head?
Temples
What’s one way to prevent repetitive strain injuries in the salon?
What is using ergonomic techniques and taking breaks?
How can you show professionalism in your appearance?
What is wearing a clean uniform and having tidy hair?
How can you ensure client comfort during a shampoo service?
What is adjusting the basin position and checking water temperature?
How should you position the hairdryer for a smooth finish?
What is pointing the nozzle down the hair shaft?
What’s an important safety measure to remember during the massage?
What is using gentle pressure and checking client comfort?
Why is it important to keep walkways clear in the salon?
What is to prevent trips and falls?
Why is it important to confirm client expectations before starting a service?
What is to ensure they’re happy with the result?