Back to the Basics
How To
Mission Not Impossible
To Be or Not to Be
HELP!
100

I should be using Share and Compare with these customers 100% of the time 

What are new customers?

100

The BYOD Option can be found

What is under the devices section?

100

Piggy Bank

The icon used to access the Share and Compare tool on the tablets

100

#15696

What is the document number you can search in i-Connect for all things Share and Compare?

100

I have an issue 

What is the Talk Bubble icon used for?

200

I will compare plans

What is the Compare Plans tab?

200

Sprint Perks can be added here 

What is under the Others tab?

200

I want to sell accessories but I can't find them

What is manually type in the description of the item?

200

Additional Services

Enter special discounts by filling out the name, frequency and amount and selecting $ or %

200

Email

ShareandCompare@sprintcontact.com

300

I will calculate plans 

What is the Plan Calculator? 

300

I'd like my guest to see the Savings Guide 

What can be found under the Promotions tab?

300

I want to add a Sprint Clean Slate flyer to my email cart but I cannot find it

Found under the Promotions tab under Operations 

300

Ii will give the total up front cost and total monthly cost

What is the calculate button?

300

Share and Compare is not working properly or showing the latest promos; What should I do?

What is clear Data/History?

400

Promotions Tab

What tab will house the details of high priority offers?

400

I'm having trouble accessing the tool

What is the support tool?

400

When I will be using a written Quote Sheet

What is an existing customer on an expired or legacy plan?

400

I want to add an NBA offer 

What is the Others section under the Promotions drop down?


400

Archive

The Archive Folder, which is located at the top of the Share And Compare Plan Calculator Tool to reach archived quotes for their store.

500

Email Cart

Select up to 8 pieces of collateral to send via a 1-time email to a customer per their request.

500

I want to compare pricing from all carriers 

What is the Competitive Pricing Info found under Compare Plans?
500

The annual training completed in order to contact customers according to policy 

What is the DNC Policy?

500

My customer wants a hard copy for review; What should I do?

What is print from the air printer?