PATCOM
EOBs
External Webs
CBO Teams
Potpouri
100

This link is used to move money from one bucket to another...

What is the "IB-Insurance Balance" link?

100

Sometimes mistaken for a Zero-Pay, this document includes an EOB and credit card information attached to process the payment, instead of check or EFT...

What is a "Quick Remit"?

100

Back-up documents such as EOBs and letters for auto-posted payments, can be accessed from this system...

What is "Health Logic"?

100

This team is responsible for following up on the status of commercial claims...

What is "Collections / AR Follow-Up"?

100

Team Portals as well as a list of Managers, their teams and facilities can be found here...

What is "Sharepoint"?

200

Admission, discharge and transfer information is reported on this link... 

What is the "ADT Events" link?

200

Copay, coinsurance and deductible are all examples of this...

What is "Patient Responsibility"?

200

When searching for documents in IPScan, you should enter this in the account field...

What is the "Batch Number"?

200

This team creates and posts payment and adjustment batches...

What is the "Cash Team"?

200

Your training materials are organized and stored in this system, which you can add to and edit as you wish... 

What is "One-Note"?

300

When checking for an authorization number in PATCOM, access this link...

What is the "Insurance Verification or IF" link?

300

An EOB that has no paid line items is also known by this term...

What is a "Zero-Pay or Denial"?

300

This external web can be used to locate UB-04 forms and Medicare Remits...

What is "IPReports"?

300

This team reviews possible overpayments from insurance carriers or patients...

What is the "Credit-Balance Team"?

300

In Patcom, the user id looks like a name and the note is in ALL CAPS

What is a human generated note in Patcom?

400

When changing Financial Class, use this link...

What is the "CD" link?

400

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The "ICN" on an EOB is also known as this...

What is the "Claim Number"?

400

To locate and view admission documents use this option in Cerner ...

What is "Power Chart"?

400

This team reviews charges submitted by the facilities that will be used to generate claims that will be submitted to the insurances...

What is the "Billing Team"?

400

This Knowledge Management System houses elective and pre-assigned computer based training modules for topics such as eTime and Compliance...

What is the "Talent Works"?

500

You can view the Revenue Code Summaries from this link...

What is the "Charges" link?

500

These codes located on EOBs are used to explain why a claim was not paid or how it was paid...

What are "Claims Adjustment Reason/Remark codes"?

500

Back-up documents for manually posted payments whose batch numbers start with a 1, 2, 5 or 6 are found in this external web...

What is "IPScan"?

500

This team reviews claims after all insurances have exhausted their coverage and the remaining balance is the patient's responsibility...

What is the "Financial Counselling" team?

500

The most commonly used Activity Code Shared Services uses in PATCOM

What is a "COLL"?