SS Team Portal
This portal is used for mailing documents to the patient and/or insurance companies...
What is the Mail Request Portal?
What is IPReports?
When compiling a document in PDF24 begin by selecting this option from the main screen...
What is "Open in Creator"?
Any requests for medical records or Texas Medicaid claims must be sent this way...
What is "Mailed Ceritifed"?
A mailing request must always have this information on the portal before we can complete.
What is an address?
This portal is used when mailing documents to patients or attorney offices...
What is the Financial Documents portal?
This is the official name of the UB04 claim.
What is CMS-1450?
To upload a PDF24 document to any of the SharePoint portals, click on this function...
What is "Attach File"?
Claims for Puerto Rico should NOT be mailed, but do this instead...
What is "Place a sticky not stating PR Claim on it and give to the Sr. ARA on the SS team"?
Use this option in the "External Webs" drop-down menu in Patcom, to request an itemized statement ...
What is eCQ?
This portal houses all links needed to perform Shared Services functions...
What is the Shared Services portal?
On the UB04, these dates may appear different from the Patcom main page if we are billing by cycles.
What are the dates of service?
To reorder the sequence of multiple pages in a PDF24 document, use the Icon(s) that look like this shape...
What is an "Arrow"?
These items do not require a cover letter when mailing.
What are I/S and Financial Applications?
Medicare remits are always posted under the batch number.
What is batch 80100?
Shared Services makes sure that ALL documents, except I/S are mailed "certified" from this portal...
What is the Mailing Request Portal?
Black and white copies of the UB04 are sent with these items, which are a higher-level payment dispute.
What are Appeals?
The icon that looks like 2 wedding rings is used to perform this function...
What is to merge documents?
Rejected claims should be retained for this long before re-auditing, to see if they have been updated...
What is 1 week?
a DCN# is also known as this...
What is Document Control # or Claim #?
These statuses are used when completing work in any of the Shared Services portals...
What are "Mailed" and "Pending Audit"?
These claims should have a manager signature on the UB04 before mailing.
What are California Medicaid claims?
The best way to redact information in Adobe Acrobat PDF reader is to use this...
What is the "Fill and Sign" and/or "Add Line" function?
This is the Activity Code used when mailing a UB04 to an insurance.
What is Activity Code 225?
This portal is used to obtain the black-and-white copies or corrected claim versions of the UB04.
What is Relay/Assurance/Change Healthcare?