Demo
Social Media
Selling Tools
Customer Advocacy
Info Center
100
How to register for the public demo.
Click "DemoNow" on the corporate website (servicenow.com)
100
The character limit for a Twitter post
What is 140 characters?
100
This bi-monthly update provides the Sales team with the latest selling tools
What is the Sales Tools Alert?
100
This is a place to find approved customer assets such as case studies, press releases and videos
What is the corporate website, sales enablement info center OR sales tools alerts
100
The Sales Enablement Info Center lives in what application in SURF?
What is the Service Catalog.
200
The group of people who can use the public demo.
What is anyone and everyone!
200
These are social media outlets ServiceNow uses for promotion
What are Facebook, Twitter, and LinkedIn
200
This asset showcases success stories involving custom applications.
What is the Custom Applications eBook? (Platform Book)
200
Customer videos can be used in this way
Play video during customer presentations OR link to videos in RFP
200
Information about Knowledge14 can be found in which section of the Sales Enablement Info Center?
What is Events & Marketing?
300
This place provides me with demo videos and documentation.
What is the Demo Resources section of the Sales Enablement Info Center?
300
This is the Twitter hashtag for Knowledge14.
What is #know14?
300
This customer-facing document will tell me what to say about a particular product.
What is a scripted presentation?
300
This is a way ServiceNow promotes new Voice of Customer assets.
What is social media, live feed, or sales tool alerts.
300
This is a place to find out when and where sales events are taking place
What is the Sales Enablement Calendar?
400
This will tell me whom from my account base is using the public demo.
What is the Sales Activity Dashboard?
400
This is a place to ask questions about the rules surrounding social media
What is socialmedia@servicenow.com
400
This asset (found in the Sales Guides section of the Sales Enablement Info Center) will provide me with an assortment of documents around Automation
What is the Automation Powerpack?
400
Having a large number of customers publicly advocating ServiceNow is important because:
Nothing demonstrates claims better than VoC assets; peers listen to peers; it helps shorten sales cycles
400
This place lets me see past Sales Tool Alerts
What is the Archived Sales Tool Alerts section?
500
This is the percentage of customers and prospects currently visiting the public demo.
What is 80% of customers and prospects?
500
This is where to find the social media best practice guidelines.
What is Marketing > Enablement in SURF?
500
This will provide me with pain points from previous solutions, prospect qualification questions, benefits, and customer success stories of various products.
What is a Quick Selling Guide?
500
This is a way to get customer stories made public
Get Angela involved. Broker and introduce her to the customer and let her drive discussions around deliverables.
500
This place will provide me with an economic assessment tool.
EA, TCO & Pricing section of the Sales Enablement Info Center?