SUN Credit Union
Qualifications
Rewards
Misc.
Products and Benefits
100

SUN Credit Union has been a vibrant part of the South Florida Community since?

1946

100

True or False: Everyone gets the rewards in their Sail or Surf accounts no matter what.

False, only those qualifying

100

What are the rewards on the Sail Checking account?

5.00% up to $10,000; $20 ATM withdrawal fee refunds

100

What does FRAN stand for?

Free

Rewards

Ask to Qualify

No penalties

100

How can members know how they're tracking towards qualifying each cycle? 

Online banking; mobile banking

200

The number of communities in which SUN Credit Union has a branch.

2
200

The # of POS transactions to post and settle to qualify

12

200

What are the rewards on the Surf Checking account?

5% on debit card purchases, up to $10 cash back each month; $20 ATM withdrawal fee refunds

200

What should you do when you get an objection? 

Ask why. Get to the root cause of the concern before offering a rebuttal. 

200

These two products are the primary drivers for deposits

Sail Checking and Shore Savings

300

What is SUN Credit Union's routing number

267078707

300
When mentioning qualifiers in your RED Channel training what is the proper way to position them?

We ask you to... Not you need to, have to, requirements, stipulations, etc.

300

What are the rewards on the Shore Savings account?

2.00% up to $100,000

300

Reasons why Shore Savings should be added to every Sail or Surf checking account?

- Higher avg. balances
- More POS
- Deeper product penetration
- Stays on avg. 2-years longer

300

On average which account has more debit card usage?

Surf Checking

400

SUN Credit Union has earned a 5-star financial performance rating from BauerFinancial for over how many consecutive quarters?

40

400

This creates stickiness

ACH/DD

400

Even when your member doesn't qualify what two accounts still earn something?

Surf Checking and Shore Savings; 0.05% APY

400

Why is this program a Win-Win

Rewards consumers

Makes or saves the bank money 

- higher avg. balance

- younger

- more POS and eStatement adoption

- stickier

- deeper product penetration

-longer life-span

400

What happens if I don't qualify? 

It's still a free account and you can try again next month, plus in Sail Checking and Shore Savings you get 0.05% on your balance

500

What are SUN Credit Union's Values

Quality SERVICE, Strength through UNITY, and A trusted NEIGHBOR

500

How do you qualify in Shore Savings?

Qualify in your attached Sail or Surf Checking accounts

500

What is the purpose of Sail and Surf Checking accounts sweeping into the Shore Savings account?

Encourages your members to save

500

How much in deposits have community institutions lost to Fintech banks in the last five years?

$3 Trillion

500

This is the average daily balance that determines whether Sail or Surf Checking is better for the member.

$2,400