Stationary
Name the 4 things that need to be uploaded for all new patients
ID, informed consent, medical records release, and new patient info
What to do if patients have abnormal readings?
Retake (eg. try different arm), if it is still abnormal, highlight it on intake sheet
What do you have to do for all new patients pre-clinic?
Make a PhysicianConnect account
Which referral do we send over email?
UMI
Telehealth appointments are limited to appointments for 2 reasons; name them.
Lab results and medication refills
What should Stationary hand every single patient upon arrival?
Specialty clinic interest sheet
How many times can you attempt to take blood glucose before you inform a monitor and ask them to assist you
2
A patient's labs got faxed Sunday morning and the patient is coming in that day. What should lab tech do with these results?
Upload them to PF without the signature. You still need to stamp the lab, put it in the binder, get it signed, and reupload signed version
Name the 4 places we make referrals and what they are each for.
UMI- ultrasound
EGD and RA- imaging (X-Ray)
SPIRIT- surgical consults (colonoscopy, endoscopy)
Reminder calls must be completed by this deadline (Day and time)
Tuesday 8 PM
Name the most common thing stationary forgets to confirm
Pharmacy
This must be written on the whiteboard outside the patient room by intake
Patient NAME, "Intake", start and end times
Jessica Testchild's (MRN TJ123456) CBC, CMP, Lipid Panel, and A1C lab results came back and got reviewed by a preceptor. Explain how you would name these results in PracticeFusion
TJ123456_CBC_CMP_LipidPanel_HBA1C
Which referral pathway requires the patient to pay the full cost of imaging?
Radiology Assist
If you have a protocol question during clinic, what is the correct order of what you should to to find the answer to your question?
Read protocol THEN ask monitor
List all of our in-person appointment times and # of total appointments per clinic day (including telehealth)
8, 8:15, 8:30, 10, 10:15, 10:30
16 (10 in-person, 6 telehealth)
List 3 pre-clinic intake responsibilities
Make sure all equipment is working, there is one of each item in every room, prep SOAP notes AND PVSS with patient labels, print more if necessary
Jessica Testchild's lab results just got faxed to Shifa and the monitor has put them on your desk. List from start to finish the journey of these results (Printer to patient folder)
Stamped, next appt date written, placed in sleeve in binder, signed by preceptor, uploaded, filed
Which document (other than patient signatures) is required for all referrals?
The SOAP note
Once a patient confirms their appointment via phone or email, what do you need to do to indicate the confirmation?
Update task sheet AND PracticeFusion, if past Tuesday inform monitors as well
A follow-up appointment must include this specific information in the chief complaint.
Detailed reason for follow-up, volunteer name, scheduling date
If a patient says “yes” to the flu vaccine, intake must collect these four demographic items.
Race, ethnicity, industry, and mother’s maiden name
List the criteria patients must meet to be eligible for a FIT test.
Adult between the ages of 45 and 75, have not had a FIT in the last year or a colonoscopy in the last 10 years.
Once you have faxed a referral, what do you do to make sure it is followed up on?
Wait for fax confirmation, sign and date it, upload to PF, AND add to referrals tracker
What is our next upcoming specialty clinic day (specialty and date)
MSK, 2/28