SPEED
FOOD SAFETY
GUEST STANDARDS
MIC SUCCESS ROUTINE
GRAB BAG
100

The T of TRED is this word

What is Target Setting and Communication?

100

The Single, most important way to prevent sicknesses from spreading

What is Handwashing?

100

The temperature of beef, chicken and steak from the rethermalizer.

What is 165?

100

The percent of Time the MIC should spend in the MIC Zone.

What is 80%?

100

The number of folds in a Crunchwrap.

What are 6?

200

The R of TRED are these 2 words

What is Rush Ready?

200

This is the first item to complete on the Food Safety Audit

What is Calibrate the Thermometer?

200

The weights of a Taco and a Crunchwrap.

What is 2.8 and 9.2?

200

The 4 Step Priority Sequence, in order, listed on MIC Card.

What is Safety, Service, Cleaning and Stocking?

200

The holding time for Bottled Sauces and Nacho Cheese on the line.

What is 8 hours?

300

The 3rd letter of TRED is this word

What is Equipment?

300

The Temperature Range of the Cold Line Ingredients

What is 33 to 41 degrees?

300

The way to ensure a Quesadilla is cut into 4 equal pieces AND cut all the way through

What is using the arrows (dots) on the wrap to place the cutter AND use Rock and Roll?

300

The MIC completes this before each daypart, I.E. 11:00am, and as needed.

What is a Zone Walk?

300

The correct order of the 4 products added to the pan to make a batch of Rice.

What is Water, Seasoning, Oil and Rice?

400

The 4th letter of TRED is this word

What is Deployment?

400

The water temperature of the Hand Washing Sinks

What is 100 degrees?

400

The length of time clean dishes need to soak in the sanitizer solution sink.  

What is ONE Minute?

400

When 2 Managers are working, one oversees this _____________ and the other oversees this _______________.


What is food and service?

400

The 3 "buckets" on our W.I.N. document, in the correct order

What is Team, Guests and Financials?

500

All Stations are Stocked is in this part of TRED.

What is Rush Ready?

500

The length of time carry-over needs to be in the ice bath to ensure temp is reached?

What is 45 Minutes

500

The A is serving mas stands for

What is accurate orders?

500

The 4 areas of the restaurant that are checked during a Zone Walk.

What are Front Counter, Drive-Thru, On the Line and Frying & Prepping?

500

These are used to coach Team Members on their Primary and Secondary Tasks.

What are the Own Your Zone Cards?

600

The tool the MIC uses to assign Team Members a specific position for their shift.

What is the Deployment Chart?

600

The only Product from the Cold Line that Can be Carry-Over

What is Sour Cream?

600

Guide the way forward means

What is helping guest create a seamless experience by providing clear, direct and helpful info to the guest

"I'll see you at the window"

"Let me help you over on this kiosk"

600

This style of coaching works best on line for improving speed and accuracy

What is communication?

600

The TOOL used when Opening or Closing our Restaurants

What is the PLAYBOOK?

700

How do you communicate speed goals with speed with team members

What is shift huddle?

700

This is the Temperature range a Calibrated Thermometer needs to be within

What is 30 to 34 degrees?

700

According to the Standards, Water needs to be added to this Cold Line product and these 2 Hot Line products only.

What are Lettuce, Black Beans and Beans?

700

List the three buckets in MM$

What is labor, oveertime, ICOS

700

The 2 reasons water is added to the lettuce.

What is flavor and improving yield (weight, ICOS)?

800

The LEADER BOARD tracks this.

What is SPEED?

800

The only Towels used to clean the Bathrooms

What are Paper Towels?

800

Complete this sentence from our BIG 4, Friendly section.

No _______ hits the _____________!

What is No TRAY hits the COUNTER?

800

List three main tasks a MIC should complete before shift change?

-dishes

-food safety

-drawers

-zone walk

-communicate with oncoming MIC 

800

Encouraging our guests to use the Kiosks improves this

What is Order Accuracy?

900

There are 4 bags of food waiting to be handed out at the Drive-thru window.

What is a Bottleneck at the Drive-thru window?

900

These 4 items must be at every Hand Washing sink

What is Hand Soap, Sanitizer, Paper Towels and Gloves?

900

The M in serving mas stands for

What is meaningful moments?

900

The main success guideline on your MIC card

What is leave the restaurant better than you got it?

900

The S in serving mas stands for

What is seamless experience? 

1000

The number of TM's deployed when the Front Counter Cashier position is added.

What is when 8 people are deployed?

1000

The only thing you have to temp on the food safety audit?

What is tomatoes?

1000

List the expected 4, in order

What is greet with a smile, engage with eye contact, speak with friendliness, and guide the way forward?

1000

List three MIC success guidelines on MIC oyz card

- ensure safety and quality standards are met

-coaching thru conflict

-be the role model and coach teams to deliver standards

-hold team member accountable or "own your zone"

-right people- good balance of food and service 

-handwashing to standard

1000

What is the main initiative of the 2025 storyboard?


What is improve .3 Stars for FTB to achieve a collective 4.1+ star?