Org Level Classification
What is a Division?
The business units that report directly to the CEO and are made up of the Senior Executives
What SubDivision has deep functional expertise in the areas of analytics, marketing platforms, creative, quality assurance and deliverability.
Capability Groups
What does FOMO stand for?
Fear of missing out
What Department is primarily focused on the audience-facing layer, using design and copy to deliver creative concepts & strategy
Creative Services
What is a SubDivision?
The business units that report directly to the divisions and are made up of the Executives.
What SubDivision provides the structure, process and resources for how we manage projects, staffing, change and product development.
Program Management
What role is defined as, "A partner with the client who supports in guiding their strategy towards achieving business outcomes and goals
Principal
Define Revenue Operations
Partners with clients to drive growth and alignment of revenue accountable teams
The business units that report directly to the subdivisions and are made up of your Leadership Team
What SubDivision is responsible for the overarching client relationship and the strategic direction of the Shift Paradigm - Client Partnership
Client Success
What role is defined as, "A person that provides services under a written contract and does not work regularly for Shift Paradigm, but works as needed to fill gaps in resourcing availability or a skill set."
Contractor
Which Department, "Implements & optimizes marketing / sales technology & process through the delivery of fixed scope, productized Projects & defined scope Retainers sold direct to new or existing customers or through our existing partner outsourced motion"
Packaged Services
Name the 5 Divisions at SP
Finance, Human Resources, Sales & Marketing, Strategy, Business Operations
What does IYKYK stand for?
If You Know You Know
Define an Engagement Manager
Accountable for the success of the project and / or retainer and is responsible for the strategy and delegation of work amongst the project team
What department is defined as "strategic project management on large scale, strategic projects"
Consultative Project Management
What org level is Revenue Operations and Creative Services?
Departments
What SubDivision is the creation and curation of relationships with best-in-class technology, as well as services partners in an effort to provide mutual value and growth within our partner eco-system.
Partners & Alliances
Define a Customer Success Leader
Manage the relationships within their portfolio by supporting the client and project team needs through problem solving, de-escalation or subject matter expertise on key practice areas across the organization.
What Department is defined as, "Works mainly with the campaign performance practice (at the moment), to ensure that overall project milestones, goals and budgets are met whale working closely with the cross-functional teams."
Agency Project Management