Show:
Adjustment/Risk Factors
Carriers
Reserve
Labels/Bonus
100

What does it mean if the difference is negative for FedEx

That means that it's actually a refund from FedEx

100

Seller based in Ireland can go ahead an purchase Royal Mail Labels? 

Only UK Sellers can purchase RM Labels. + Evri

100

Local Pick Up orders are affected by Reserve? Explain.

YESSSSSSSSSSS, 

It's true that for any orders that do not include tracking that Etsy can confirm, you must wait for 45 days to pass from the sale dates for your funds to be available for deposit. This does include local pick up or local delivery

100

Sellers who purchase UPS Shipping Labels on Etsy can request via Etsy that UPS pick up their package, saving them a trip to the post office? 

No, USPS is the only carrier that offers carrier pick up

200

We may place a reserve on accounts based on different risk factors, such as:
Please share 3 risk factor 

  • A sudden sharp increase in orders 
  • Orders are consistently missing tracking information or tracking events
  • Orders are not shipped on time
  • A recent increase in refunds
  • If you recently made your first sale on Etsy or made a sale after a long period of inactivity
  • If your shop has a history of low reviews
200

If I'm a seller that purchased a normal UPS Etsy label, can I go ahead an purchase USPS Return Label to by US buyer if they request the return? Explain

Yes, since both seller & buyer are based in the US

200

How long is the max of Reserve Length against a sale

45 days

200

How much is the max of shipsurance value that the seller can get for label insurance?

$5000

300

What happen if more than 3 $219.00 Global Postal Shipping adjustment have been made & we do not see any MLAs within the past 365 days, can we do something about it? O nadota?

If yes: I see that our agents have issued you several credits for Global Postal Shipping labels over the past year meaning that we are unable to provide any more credits.
If No more than 3: Find the adjusted shipping label and the amount of adjustment, to provide an MLA

300

Which Etsy Labels carriers does Canada Sellers can purchase? 

CA Post

300

Is there a way for us to release reserve on an order?

You can still have funds released early by adding tracking to your orders so that Etsy can confirm your order has shipped or been delivered.

300

Cancelation of a Pickup can be done, as long as the seller complete the request before 2am?

No. this can be after 3am on the pickup day

400

For FedEx Adjustment, If any single label adjustment is over $500, even if the seller has other adjustments that are under $500 should we escalate?
Y a donde?

Tier 2 (3)

400

Xpresspost™ is a service from which carrier?

Canada Post

400

If your shop is put into an additional delay, your funds may not be available for up to a total of 180 days? 

True

400

I shipped and order to a buyer with USPS Priority Mail Express® but the buyer said that the item arrived 2 days late! I'm so upset with this, please help me 
I PAY SOME MANY ON ETSY, PLEASE HELP! 

For refunds related to late delivery when using Priority Mail Express®, you may be able to file a claim directly with USPS.