ShipStation REVIEW S4

ODBC

200

This database connection is often abbreviated as ODBC.

What is Open Database Connectivity?

400

This ODBC import method has to be field mapped, similar to a CSV.

What is Table Source?

600

This ODBC import method utilizes SQL queries to import orders into ShipStation.

What is Query?

800

Postback Settings, Billing Information, and Packaging Information are these types of features, if all the shipping information is already populated.

What are optional features?

1000

When field mapping, string, date/time, and decimal are examples.

What is Data Type?

Automation Rules

200

With Automation Rules, these are the requirements an order has to fulfill in order for an Automation Rule to apply (The IF statement).

What is Criteria?

400

In Automation Rules, this is the task that is completed when an Automation Rule runs (the THEN statement).

What is an Action?

600

This is an Automation Rule action that can never be manually undone.

What is Do Not Import?

800

This button will apply the product details, store mappings, and automation rules again to any currently open orders.

What is Reprocess Automation Rules?

1000

This occurs when an order first imports into ShipStation as Awaiting Shipment, On Hold, or when the order is moved from Awaiting Payment to Awaiting Shipment for the first time.

When Automation Rules first apply?

Troubleshooting and Feeds

200

This is the first troubleshooting step many agents do when they first pull up a user's account.

What is flush cache?

400

This is the feed that ShipStation sends to the selling channel that contains all the shipment information after a label has been created.

What is a Tracking Feed?

600

Oh, the Store Feed shows us that!

What is the feed that contains all the orders that are imported during a store refresh?

800

Oh, if that is unsupported by our integration with that selling channel, the order will have to moved to a supported version in order to import.

Such as:
Awaiting Payment: Pending
Awaiting Shipment: Authorized*, Unfulfilled, Partially Fulfilled
Shipped: Shipped, Fulfilled
Cancelled: Cancelled
On-Hold: On-Hold

What are order statuses?

1000

This is one of our troubleshooting steps for missing orders that tells our store to go back to a certain date and pull in any missing or updated information.

What is a backdated refresh?

API and Automations

200

This is a notification that something happened.

What is a webhook?

400

This is an example:

GET /orders/orderId HTTP/1.1

Host: ssapi.shipstation.com

Authorization: __YOUR_AUTH_HERE__

What is a Get Order API request?

600

This feature allows users to set various shipping configurations in advance and apply them through a menu in the UI or using Hotkeys.

What are Shipping Presets?

800

This is the type of automation that is run and applied to orders before Service Mapping.

What is Product Automation (Preset Groups then Product Defaults)?

1000

This is the Webhook subscription request to get notified every time that happens:

POST /webhooks/subscribe HTTP/1.1
Host: ssapi.shipstation.com
Authorization: __YOUR_AUTH_HERE__
Content-Type: application/json

{
  "target_url": "http://someexamplewebhookurl.com/neworder",
  "event": "ORDER_NOTIFY",
  "store_id": null,
  "friendly_name": "My Webhook"
}

What is a New Order Webhook?

Blast from the past!

200

ShipStation is this! It is often abbreviated as SaaS.

What is Software as a Service?

400

This is the insurance provider that is available to all accounts.

What is Parcelguard?

600

Unfortunately, Rollo printers and wireless printers both fall under that.

What is unsupported by ShipStation Connect?

800

This method is the best way to ship small, heavy packages.

What are cubic rates?

1000

You are going to have to visit USPS' Dispute website directly for these types of disputes.

What are APV disputes?