Trust Issues
Family, Friendships, Romantic relationships are examples of what types of relationships?
What is:
Interpersonal Relationships!
What is UNPRODUCTIVE and PRODUCTIVE conflict?
What is:
Unproductive- The type of conflict that is managed poorly and has a negative impact on all individuals and relationships involved!
Productive- The type of conflict that is managed effectively and can often be valuable in relationships!
Individuals from ________ cultures perceive themselves first and foremost as members of a group.
What is:
collectivist
What is the ability to direct or influence others’ behaviors and thoughts toward a productive end?
What is:
Leadership!
A proposition is a statement of your viewpoint on an issue. What are the three types of propositions?
What is:
Propositions of Fact, Value, and Policy.
This theory helps explain how people perceive the information they hold about themselves and how they disclose it.
What is:
Communication Privacy Management Theory!
What are the three outcomes of Productive Conflict?
What is:
1. Fostering Healthy Debate
2. Leading to Better Decision Making
3. Spurring Relationship Growth
Name 3 characteristics of LOW CONTEXT cultures
What is:
- value more direct language
- relay less on situational factors to communicate meaning
- more direct in voicing opinions
-don't shy away from conflict
According to our textbook what type of power does a professor have?
What is:
Legitimate Power (“expert” is also an acceptable answer).
____________ reasoning involves drawing general conclusions from specific evidence; ____________ reasoning applies general arguments to specific cases.
What is:
Inductive, Deductive.
Contradictory feelings that tug at us in every relationship are called_________?
What is:
dialectical tensions!
According to the textbook there are 4 conflict triggers. Which conflict trigger results in the most serious conflicts:
What is:
Relational transgression
________ cultures treat time as a limited resource.
________ cultures are more comfortable with viewing time as fluid and don't adhere as closely to schedules.
Give examples of countries for both
What are:
A situation in which group members strive to minimize conflict by refusing to critically examine ideas, analyze proposals or test solutions.
What is:
Groupthink!
Name at least three logical fallacies and give examples for each.
- bandwagoning
- reduction to the absurd
- red herring
- personal attack (aka: ad hominem)
- hasty generalization
- begging the question
- either-or fallacy
- appeal to tradition
- slippery slope
- naturalistic fallacy
As Jennifer and Casey get to know more information about one another they are better able to predict how the other will respond to what they do and say. Consequently, as a result of their many interactions they've begun to feel more comfortable when they spend time together. Which theory explains why they feel this way?
What is:
Uncertainty Reduction Theory!
Which of the following is not one of the ways in which productive conflict may benefit the parties involved?
A) Fostering healthy debate
B) Gaining influence or control over others
C) Spurring relationship growth
D) Improving decision-making
What is:
Gaining influence or control over others!
Masculine cultures are often referred to as _________ because they value assertiveness, ambition, and competitiveness.
Give an example of a country
What is:
achievement cultures
-Mexico, Japan, Italy
Leaders who are able to picture a new or different reality from what currently exists and consider the bigger picture of the group's or organization's future are known as?
What is:
Visionary leader!
One way to organize speech points is to show that your proposed solution is superior to other possible alternatives for resolving a problem. This arrangement is called __________.
What is:
comparative advantage pattern
What are the stages of a relationship?
(must have all of them including short descriptions of each stage)
What is:
1) Initiating stage- you make contact
2) Exploratory stage- seek superficial information
3) Intensification stage- increase intimacy
4) Stable stage- comfortable with each other
5) Declining stage- coming apart
6) Repair stage- attempt to save the relationship
7) Termination stage- end of the relationship
8) Reconciliation stage- attempt to rekindle the relationship/ or apologize & forgive
What are the two types of Cooperative strategies for conflict management and define each type? Must also give a scenario for each.
What is:
Compromising- win-lose situation, finding the middle ground
scenario: must be able to explain.
Collaborating- win-win situation, both parties fully satisfied with the outcome
scenario: must be able to explain.
What theory argues that the interaction between members of different social groups generates possibility for more positive attitudes to emerge?
Why?
What is:
What are the six steps in the group decision-making process?
What is:
Identify and define the problem
Analyze the problem
Generate solutions and criteria
Evaluate and choose a solution
Implement the solution
Assess the results
What is Monroe's Motivated Sequence? Briefly describe each step.
What is:
Step 1: Attention- why is it relevant?
Step 2: Need- identify need or problem
Step 3: Satisfaction- problem or need is addressed
Step 4: Visualization- how solution might play out
Step 5: Action- what you want your audience to do