KPI Metrics/Numbers
The goal is 20 Dials
What is ACHR (All Call Hour Ratio)
Dial Wars Original name
What is Power Hour!
Script is used best for cold call situations where prospects are often behind desks and have time to participate in a back and forth conversation
What is a Consultative Script
The prospect requested to be taking off of our calling list.
What is Disposition DNC
Minimum of 8% of call activities resulting in decision maker or stakeholder conversations
What is DM Convo %
This Team Members Pet Name is Federico.
What is Karina
A shorter pitch and close framework designed for cold call situations where the prospect does not have much time to speak/ it is a saturated market or is on the - go.
What is No Bull Script
The previous SDR have all attempted the same number and received a dead end, what would you do if two numbers were listed.
What is try other number
Minimum target goal of 1.25% on dials (daily, weekly, Monthly)
What is ASR%
What are two things you can never eat for breakfast?
What is Lunch and Dinner
Script is used for cold call situations where prospects have time to speak but may be sensitive to appt requests right away or are skeptical about taking meetings early in conversation
What is Stacking Script
The SDR notices an issue with the scripting, the messaging is not coming across well what are your next steps.
What is Reach out to Sam/ Karina ( can give feedback in AM channel)
Minimum of 2.49%
What is LSR%
What starts with “e” and ends with “e” but only has one letter in it?
What is an Envelope
Designed to build interest through allure and intrigue through disqualification rather than simply by traditional product- interest building and appt setting frameworks
What is Survey Script
The SDR has been transferred twice and the time is now over 2 mins so the SDR ends the call this is referred to as what
What is the 2 min Rule