Acronyms
NAID
National Association of Information Destruction
Name the three aspects of Pre-call planning
What I know
What I don't know
What questions can ask
Maximum Term Length
36 months
How many CSAs must be send weekly
Eight
What year did Stericycle acquire Shred-it and from who?
2018, Cintas
GPO
Group Purchasing Organization
Stage two of CSS
Build rapport
How many months of liquidated damages must be paid if a client cancels eight months early?
Six Months.
What is your monthly quota?
$17,500
Where is WM headquartered
Houston, TX
PONC
Price of Non-Conformance
Name three steps of the probe cycle
Focus, Evidence, Agreement, PONC, Set Requirements, Set Benefit
What is the monthly subscription fee of a weekly client with one 32g, serviced weekly at $75.36/service?
$326.56
What is the minimum dollar amount for an account to be a target?
$11,700
How many locations does Shred-it have across the US and Canada
163
CSS
Consultative Selling Skills
Stage seven of CSS
Handle Objection
What does CPI stand for and what is it tagged to?
Consumer Price Index/Trash, Sewage, Water
What's the maximum number of emails you can send in one email blast
What date did WM announce they were acquiring Stericycle
June 3, 2024
BHAG
Big Hairy Audicious Goal
Stage Five of CSS
Shred-tro
How many days notice does a client need to give us to correct service/billing issues before they can cancel
Five days
If it isn't in Salesforce did it happen?
No.
Where did Frenchie work right before joining Shred-it as an SE?
AT&T