Backroom
What are the five steps of TIME?
Prepare, Unload, Process, Replenish, and Backroom
Who is authorized to call the Police?
SM, ASM, Key Carrier Leads, LP Leads
What is required on a transfer received slip?
Tick marks for UPC/Units, Dated and signed.
How many stockrooms should be set up on Stock It application?
As many stockrooms as you have, to include storage trailers
How many High Shrink Stores do we currently have?
7
How many days do you have to research a Mismate and which shoe gets marked out if not found?
3 Days/Right
What are the five "no nos" of external theft?
1. Don't accuse
2. Don't try to stop shoplifters
3. Don't chase or exit the building after shoplifters
4. Don't communicate theft observations over the head set
5. No code names or code phrases
What two trackers are needed to be checked off during an alarm test and when is it due by each month?
2. Detex Tracker
Where should the first stock room be when setting up StockIt?
Always start with the first stockroom on the left as S1 on each floor, even if it is not the main stockroom
All stockrooms of all sizes must be given a stockroom number in the appropriate order, even if the stockroom is not currently in use
What 2 alarm companies do we utilize in the district?
Securitas/TYCO
How long do you have to receive a truck before it gets forced in to your On-hands?
24 Hours
Are we allowed to call Mall Security when concerning behaviors are observed?
NO!!!! (Only for license plate information via camera)
How many tabs are in the Adjustment Binder?
A double entrance stockroom uses what type of layout when setting up location numbering? What type does a single entrance use?
Zig-Zag Path - double entrance
Clockwise Path - single entrance
What is the number 1 scorecard used in the company?
Bottle Deposit UPC
When is a store-to-store transfer forced? What day should you void if you haven't received it?
90 days/87 Days
What document is required to be signed when releasing Stolen Credit Card info to PD?
1. Non-Information Sharing Agreement
What documents are required each week in the adjustment binder?
1. Inventory Movement Checklist
2. Known Theft Graph
3. Known Theft Log
4. Not Known Theft Log
5. MOS Log
For Stock It setup, on the Parent Location Sign that is on a way finder sign for each Bay, what three pieces of information are on the Parent Location Barcode label?
Floor #, Stock #, and Parent Location. For example F1, S2, 12
What was our districts shrink % from last cycle?
1.60%
Where should the FFL be positioned when unloading a truck?
FFL, always in the first sort position (End of Nestaflex)
When can you type a LPMS without a narrative?
Prevention/Recovery Case Type. A Narrative is required if there is a violation of policy, harassment/threat or police were called?
High
Medium
Low
What items will show in your replenishment list?
Only items that have a StockIt location and an on-hand value will show on your replenishment list, so it is crucial that the stores maintain accurate StockIt locations.
What are the 4 core financial metrics on Dicks 3.0?
1. Comp Sales
2. EBT Margin
3. Cash Flow
4. Share Price