LP Audit
How do you validate that every alarm in your store is functioning properly?
Alarm Test due by seventh of every month
Once finished testing, get the test results, print out, compare alarm results to alarm tracker.
Any alarms not working, need to be retested within 48 hours and if still not working, a work under must be placed through service channel (LP Dashboard)
What is the District MES exception for football visors?
Accessory tag through one of the holes in top corner of visor, ALL
What are concerning behaviors and theft behaviors?
Concerning behaviors-- behaviors that tell us someone might be up to shoplifting, no specific theft behaviors, such as suspiciously looking around, selecting product and going to far corners of store, selecting mass amounts of product
Theft behaviors-- behaviors that tell us someone is stealing, such as a subject stuffing their backpack with product from the salesfloor, or a subject observed using a detacher or cutter to remove sensors
How many days is the mismate process?
3 days
What is the largest organ in the entire human body?
Skin
What is the threshold for initiating lane accountability? What is the communication requirement?
+-$20
Email: $20-49.99
Call: over $50
What is the price point and MES for cleats?
$59.99+ protected with pin and paddle
What are we not allowed to do when we believe someone is shoplifting?
1. No Accusing
2. No trying to grab the product from the subject/impeding exit
3. No chasing/no going outside
4. No kicking people out, unless they are causing safety concerns
5. No code phrases/direct theft observations communicated over the headset
Where do you place work order for a broken mk225 detacher (grey handheld)? Please mention all requirements needed for work order.
Place work order through Service Channel (LP Dashboard)
Once submitted, vendor will change status to "In Progress/Parts Orders"
Store will create fed ex shipment for detacher, adding tracking number to Notes and change status to "In Progress/Parts Shipped"
In Professional Baseball, what is the distance from the pitcher's mound to homeplate?
60 ft 6 inches
What is the documentation requirement for transfer voids?
Printed confirmation page filed within Transfer Void Folder
What is required next to anything that is locked up or secured to fixture?
Help Button
Provide 3 examples of Recovery Statements?
1. "Can I answer any questions about those fishing lures you were looking at?"
2. “Hello, can I help you today with _________?” (use whatever item(s) there is a concern for)
3. “Are you looking for a specific size or color?”
4. “Allow me to take those jackets you have to the front registers for you while you continue shopping.”
5. “If you are no longer interested in it, I would like to put the ___________ you were trying on back on display, would you mind showing me where you left it?”
What is the name of the large number signs throughout the stockroom?
Parent Location Sign
What event sparked the start of World War I?
Assassination of Archduke Franze Ferdinand
Club should have the preowned sticker on club
validate UPC to club, ensure description matches
Validate the accurate club grading, L M H
What is the price point and MES for baseball bags?
$59.99+ protected with pin and paddle (placed on strap)
In what two situations are we allowed to call the police? Who can call?
1. When Manager/Key Carrier believes the threat of safety is imminent
2. When Manager/Key Carrier observes theft behaviors
How can you verify when the last time Digital Trailer Logs were audited? How often should this be audited?
On Stock It app, once you go into the T1, T2, etc, at top you will last audited date
Audited once per week
Which country has won the most FIFA World Cup Titles? Country and quantity needed
Brazil, 5
What are the steps of TIME
Prepare
Unload
Process
Replenish
Backstock
What is the district MES exception for golf clubs (loose woods)?
1. Black Zip Ties, Tails Trimmed.
2. Links tag on DRIVERS only, from shaft to FACE of head directly
3. Zip Ties must be tight enough they can't be pulled off, but loose enough that they don't crank the club
When submitting an LPMS entry for a theft (shoplifting or grab and go), what info is required to be included/attached?
1. Time/Date
2. Narrative written with narrative Builder
3. Police Report Info, Officer Last Name, Badge Number
4. Vehicle Info
5. BOLO photo uploaded under suspect photo
6. Photo(s) uploaded in attachments
7. Video in mp4 format of entry, selection/concealment, exit
What is SIM compliance?
SIM Compliance measures the accuracy of which a certain store has received incoming shipments. Shipments to include transfers, DC shipments, POs. Compliance is a zero to 100% measure and indicates the compliance percentage to which a store has received all shipments sent.
Which Film won the academy award in 2020 for Best Picture?
Parasite