HR Structure
Org. Effective & Deve.
HR Competencies
Talent Acquisition
HR Strategic Planning
100

Experienced generalists who are assigned to represent HR services directly to other business functions

What is an HR Business Partner?

100

Process of enhancing the effectiveness and efficiency of an organization and the well-being of its members through planned interventions

What is organizational development?

100

Ability to be sensitive to an understand one's own and others' emotions and impulses

What is emotional intelligence?

100

Process by which an organization seeks out candidates and encourages them to apply for job openings

What is recruitment?

100

System of actions that leaders take to drive an organization toward its goals and objectives

What is strategic management?

200

Part of a service contract where the service expectations are formally defined

What is a service-level agreement (SLA)?

200

Refers to the number of individuals who report to a supervisor

What is span of control?

200

Statement that reports revenues, expenses, and profits for a specified period of time, for example, quarterly or annually

What is an income statement?

200

Employees' perceived value of the total rewards and tangible and intangible benefits they receive from the organization as part of employment, which drives unique and compelling organizational strategies for talent acquisition, retention and engagement

What is an employee value proposition (EVP)?

200

Type of metric describing an activity or change in performance that has already occurred

What is a lagging indicator?

300

HR Structural alternative in which centers with specific areas of expertise develop HR policies in those areas; each unit can then select what it needs from a menu of these services

What is a shared services HR model?

300

Organizational structure in which departments are defined by the services they contribute to the organization's overall mission, such as marketing and sales, operations, and HR

What is functional structure?

300

Basic beliefs, attitudes, values, behaviors, and customs shared and followed by members of a group, which give rise to the group's sense of identity

What is culture?

300

HR function that acts on the organizational human capital needs identified through workforce planning and attempts to provide an adequate supply of qualified individuals to complete thd body of work necessary for the organization's financial success

What is staffing?

300

Concise outline of an organization's strategy, specifying the activities it intends to pursue and the course its management has charted for the future

What is a mission statement?

400

HR structural alternative in which headquarters HR specialists craft policies and HR generalists located within divisions or other locales implement the policies, adapt them as needed, and interact with employees

What is functional HR?

400

Work groups that assist line units by providing specialized services, such as HR

What are  staff units?

400

Societies or groups characterized by complex, usually long-standing networks of relationships; members share a rich history of common experience, so the way they interact and interpret events is often not apparent to outsiders

What is high-context cultures?

400

Software application that automates organizations' management of the recruiting process (such as accepting application materials, screening applicants, etc.)

What is an applicant tracking system (ATS)?

400

Method for assessment of an organization's strategic capabilities through use of the environmental scanning process, by which internal and external factors affecting achievement of organizational goals are identified and considered.

What is a SWOT analysis?

500

Transformation of operational activities such as knowledge management, incentive systems and targeted talent acquisition and development by aligning them with the organization's strategic objectives

What is HR's Operational role?

500

Tool designed to support analysis of an OED team who wants to better understand the odds that a particular change can be implemented successfully

What force-field analysis?

500

Commonly referred to using relationships between data in financial statements to measure the financial health of an organization

What is ratio analysis?

500

Minimum qualifications necessary to perform a job

What is job specification?

500

Predictive in that action in this area can change future performance and help achieve success

What is leading indicator?