Global Mindset
True or False: A global mindset means being open to different cultures
True
This word means the rules, values, and beliefs of a group of people
Culture
True or False: HR can help save the company money
True
This skill helps HR work well with people from other countries.
Cultural awareness
True or False:
Cultural differences can influence how employees prefer to receive feedback, communicate, and collaborate with others.
True
This word means understanding how a company works and makes money
Business acumen
What’s one way to learn about other cultures at work
Cultural training or attending workshops
True or False: Every culture prefers direct, fast-paced communication in business settings?
False
An HR manager is reviewing budget reports and notices that employee overtime is driving up costs. She proposes adjusting scheduling to reduce unnecessary hours.
What skill is the HR manager using?
A. Data privacy
B. Workforce planning
C. Financial analysis
D. Employee engagement
C. Financial analysis
Name 2 challenges HR might face when working globally
1-language barriers
2-different labor laws
3- time zones differences
A manager expresses frustration that an employee from another culture avoids eye contact during one-on-one meetings. The HR professional explains that in the employee’s culture, avoiding eye contact is a sign of respect.
What SHRM competency is the HR professional demonstrating?
A. Communication
B. Global & Cultural Effectiveness
C. Consultation
D. Ethical Practice
B. Global & Cultural Effectiveness
What is a basic financial statement that shows income and expenses over time?
income statement or profit & loss statement
An HR professional is supporting a new team that includes members from different countries and cultures. To ensure smooth collaboration, the HR partner encourages each member to share work styles and cultural expectations.
What SHRM competency is the HR professional demonstrating?
A. Business Acumen
B. Communication
C. Global & Cultural Effectiveness
D. Relationship Management
C. Global & Cultural Effectiveness
Which of the following best describes the concept of cultural intelligence?
A. Knowledge of HR laws across different states
B. Understanding how to read financial statements
C. The ability to work effectively in diverse cultural situations
D. Fluency in multiple languages
C. The ability to work effectively in diverse cultural situations
Business acumen involves understanding three key areas: finance, operations, and _________
A. Communication
B. Technology
C. Strategy
D. Employee Relations
C. Strategy