SilverRock
What is the name of the current Managing Director of SilverRock?
Who is Amy Childs
Bethany is having babies. What are their genders?
Both boys :)
Who is our current (main) used glass vendor?
Safelite
A little over 1 year 6 months (1.5 year)
Who is the Assistant Director of Support, AP, and Vendor?
Lance Shumway
What are the name(s) of the directors within SilverRock
Who is Ryan Smith and Lindsay Gross?
AP - Which employee had a baby in Q4 last year? BONUS (+100): Can you name the baby?
Support - Which employee is engaged to be married?
AP - Jade/Bonus:Lincoln
Support: Andrea
SilverRock receives what percent discount for Firestone claims (parts and labor)?
10%
Fifth year anniversary
How many agents does your department currently have?
Bonus (+200) If one person on your team can name them all in under 20 seconds
AP - 13
Support - 9
What contract types are offered under SilverRock?
CVLR, CVLW, CVSC, CVPPH, CVRH, DTLR, DTLW, DTVSC, DTGAP
AP - Which employee has a daughter that broke her arm last year?
Support - Which employee recently moved to list by herself recently within the past 60 days?
AP - Rosalie Chavez
Support - Kelli Knight
If we are submitting for or paying for a License Plate Bracket - which vendor would we receive this from traditionally?
Wrench Mobile Inspection (Lemonsquad)
How many dogs does MFG have?
BONUS (100/per name you are able to provide?)
3
BONUS: Rowen, Izzy, and Storm
AP - Who is SRAP POC(s) for DrivenBrands?
Support - Who is our Support POC(s) for Carvana?
AP - John Lee, Jessica Astudillo, and Sherry Smith (will accept without Jessica)
Support - Le Abrams, Ryan Rieger, and Steven Michelau (will accept without Steven)
Prior to being named DriveTime, what was the name of the company that Ernie Garcia owned?
What is "Ugly Duckling"?
Which representative in your department has been with the company the longest?
AP - Brandi De Arman
Support - Ashley Rose
Which vendor(s) are currently in the process of reviewing to be onboarded (contract pending - this was reviewed on Monday :) )?
Take 5 (DrivenBrands)
Jiffy Lube
What is Macaila's favorite type of candy?
Bonus (+200) Macaila's favorite type of snack?
Pink pack of starburst
BONUS: Hot Cheetos
What is covered under Premier Product contracts?
Bonus (+100 Points): How many does the customer get throughout the Premier Product contract?
Premier Product - oil change and tire rotation only
BONUS: 3
What year was SilverRock initiated under the DriveTime umbrella?
2014
In 2023 so far, which employee has averaged the highest productivity from your department?
AP - Brandi De Arman (130%)
Support - Tammy Anthony (132%)
What is required to onboard a vendor?
Vendor Agreement
Payables Packet (ACH/Payment Method information)
W-9
COI (Certificate of Insurance)
What is Macaila's middle name?
Faye
What are all of the contract types available within SilverRock?
Carvana - LR, LW, VSC, EX
DriveTime - LR, LW, VSC, GAP, EX