Consumer Checking & Saving
Simmons Bank has an account that is available online only. What is the name of this account?
Coin Checking
What is the maximum amount a customer can earn with RAF?
$500
All Business Accounts need these two items minimally.
Certificate of Formation and EIN Letter
What is the minimum amount for a HELOC?
10k
What is the Overdraft limit here at SB?
$1,000
What are our interest bearing accounts?
*Hint: There are 6
Interest Checking, Money Market Savings, Elevated Money Market Savings, Foundation Secured Savings, Certificate of Deposit and Health Savings
Does Zelle, Cash App, Venmo, or Paypal count as an ACH transaction?
No
Name the document that is needed to be separately completed when opening a non profit account.
Questionnaire
What is the maximum amount a customer can obtain on a personal line of credit?
40k
If a customer needs a product that will allow them to accept electronic payments, how can we assist them?
Elavon Referral (Oscar)
What are the requirements to upgrade a customer from a Prosper Checking to any other SB Account?
No more than 2 insufficient fund postings, and no more than 30 days overdrawn
How long does the recipient have to use the Visa rewards card?
6 months
Wires conducted on business accounts are able to be completed without charging a fee. True or False?
False
The minimum requirement to obtain an unsecured loan is 721, are we allowed to ask or provide this information with the customer?
No
Simmons Bank has an account in which the monthly service fee is not avoidable. What is this product?
Affordable Advantage Checking Account
True or False? There is a $25 fee assessed to an account if there is no activity on an account for more than 365 days.
False. There is a $10 fee
When is the virtual Visa Reward Card issued?
3 weeks after the referred individual completes the required qualifications.
How many Account options do we have for our business clients
How long does a customer have to pay off an auto loan (how long is the term) ?
1-6 years
If a customer is interested in competitive long term interest rates to help grow their money, how can SB assist them?
A customer keeps an average daily balance of about $500 and prefers paper statements. What SB product should we recommend for them?
Classic Checking
Are business accounts able to participate in the RAF program?
Yes
Lawyers use this type of account to hold funds for their clients.
IOLTA Account
A customer mentions they had an unexpected expense occur, and they would like to apply for assistance, however, they do not wish to provide any items as collateral. How can we assist them?
Offer them a Personal Line of Credit
Who do we contact in the DFW area for Treasury Management services?
Chris Beard