SimpliSafe
What is the percentage goal for your BSR (buy service rate) monthly per rep?
What is 90%
What type of light is used for night vision for the indoor camera?
What is infrared?
How many people can be listed as a familiar face for Active Guard monitoring?
What is unlimited?
What is the main hub of our SimpliSafe system?
What is the base station?
True or False - Telesales reps can assist USAA customers?
What is true?
What is the process called during the call when we set up the customer's monitoring information (example contact phone numbers/safeword)?
What is pre-act?
What decibel siren does the indoor camera have?
What is 80 dB?
How many total cameras can a customer have for pro and pro plus monitoring?
What are three?
What are the devices used for windows and doors?
What are entry sensors?
What are some of the tools you can use to overcome objections?
What is offer 5% off and/or extra month of monitoring to secure the sale?
What is currently our goal for adherence?
What is 85% or higher?
What is the degree field of view for the indoor camera?
What is 125 degrees?
What is the length of the cord provided with outdoor series 2 cameras?
What is 16 foot?
What is a water sensor?
What is the RAF (refer a friend) promotion details?
What is the customer referring gets $200 visa gift card by sending an email referral from the app and the customer buying receives 50% off and a free indoor camera?
What is currently our goal for ODMON percentage?
What is 30% or higher?
What is the length of the indoor camera adapter cord?
What is 10 feet?
How much is the pro monitoring plan from 8 pm to 6 am monthly?
What is $49.99?
What device detects body heat from people moving from the room?
What is a motion sensor?
What is the teacher/first responders/veterans promotion?
What is 50% off and monitoring plan is not required?
What is our goal for AHT (average handle time)?
What is 12 minutes or more?
What is the operating temperature for the indoor camera?
What is -4° Fahrenheit to 120° Fahrenheit?
What is false?
What device can you press and hold the button for two seconds to instantly trigger the SimpliSafe alarm system?
What is the panic button?
What is the percentage off for refurbished systems?
What is 50%?