Audits
Fees
Properties
Reservations
Goals
100

This audit is due by the 10th of each month

Merchandise audit

100

This fee is added on the 6th of the month to all delinquent tenants

Late Fee

100

This store is located at 7533 Woodcutter Ln

Powell

100

Reservations should receive a total of how many calls (if no response) before being cancelled?

6

100

$17.50 is this key metrics goal

SPMI

200

This audit is emailed to Kathy by the 10th of each month.

Lease audit

200

This fee is added on the 16th of the month to all delinquent tenants

Overlock Fee

200

This store is located at 841 Taylor Station Rd

Gahanna

200

This should happen within the first 15 minutes of a reservation being placed

Call #1

200

55% is this key metrics goal

Reservation conversion

300

This audit is due by the 20th of each month.

Unit inventory audit

300

This fee is added on the 38th day to all delinquent tenants

Default notice fee

300

This store is located at 7304 Tussing Rd

Reynoldsburg

300

This happens when a reservation is received with only 1 unit of that size remaining

Change to a lead

300

84% is this key metrics goal

Insurance Penetration

400

This is completed by the DM every 4 months

Property Audit

400

This fee is added to all new move-ins

admin fee

400

This store is located at 9624 E Route 350

Raytown

400

We should never allow reservations to do this.

Expire

400

under 4% is goal for this key metric

delinquency

500

A passing score on the DM property audit 

90%

500

This fee is added to all tenants who have our lock on their door instead of their own.

Lock Fee

500

This property is located at 1201 N 130th St

Delaware

500

Reservations are held for this many days

3

500

90% of new move-ins should purchase this item when they move in.

Lock