Show:
The Customer (Operations)is Always Right
Speak(er) No Evil and Show Me the Money
C-eliac No Evil
Can you SM-C or CB-C It?
Aa-Choo!
100
This is the document you must provide to request new blood access or change a current blood access site AND it is located here.
What is Field Service Request Form located in iPad under Logistics and Billing?
100
The minimum number of attendees required for a speaker event.
What are 3 ordering providers?
100
The stability time frame for Celiac testing.
What is 2 Days?
100
The balance between these two opposing types of cytokines is essential for the proper functioning of the immune response.
What is anti-inflammatory and pro-inflammatory?
100
This test is most appropriate for identifying actual allergens.
What is Specific IgE?
200
DAILY DOUBLE!
This document requires you to include the email of the provider, and that you use the correct version or else it will be sent back to you.
200
You need to submit a request for a 1:1 peer-to-peer call this far in advance.
What is 1 week before call?
200
Studies show that this percent of people with Celiac disease are undiagnosed.
What is 83%?
200
DAILY DOUBLE!
When measuring IL-10, this collection tube is required.
200
When a clinician orders Singulex proprietary tests and allergy testing, this additional tube is required to process these tests?
What is an additional plasma/pearl top tube (2 total)?
300
This new marker requires the barrier sleeve to protect the tube from freezing
What is CBC?
300
Percent of revenue an ABE is paid if they are 100% of test goal.
What is 5%?
300
This phlebotomy change is required if a physician decides to add celiac to their current testing.
What is an extra pearl top/plasma tube?
300
This is the first anti-inflammatory cytokine to use SMC technology.
What is IL-10?
300
This is the optimal place on the lab requisition to indicate region for environmental allergies?
What is the front/custom menu section of the requisition?
400
These are the three sections in SaleForce that only the PS team may modify, with a providers signature.
What is Address, Providers names and Email addresses?
400
Percent of revenue an ABE is paid if they are 130% of test goal.
What is 10%?
400
Guidelines recommend that well-controlled celiac patients should have follow up blood testing this often.
What is once a year?
400
CBCs run at Singulex will only be available for routine testing. This type of patient would not be appropriate to run a CBC on from Singulex.
What is STAT or critically ill?
400
The NIH Guidelines recommend testing all individuals with asthma with this particular test.
What is IgE specific testing?
500
Clear writing, tests bundled together logically, scanned as an attachment, and a providers signature are requirements for this process.
What is Request a new or updated custom panel?
500
Process that allows an ABE to make up for a bad sales month
What is Quarterly True up?
500
These tests may be ordered to ensure the highest sensitivity and specificity when diagnosing Celiac Disease.
What are Total IgA, tTg (IgA), GliadinDP (IgA) , tTg (IgG), GliadinDP (IgG)?
500
This color tube AND additional item are required for CBC.
What is lavender/whole blood tube and sleeve?
500
DAILY DOUBLE
This is the maximum number of IgE specific tests that will be reimbursed from one lab requisition.