MEMORY
TWO TYPES OF F&B SERVICES?
ON-PREMISE
OFF-PREMISE
all the activities pertaining to preparing for service and serving food and beverages.
Reports directly to the owner
General Manager
I want my food to be presented in plates. What type of service is needed?
American Service or Plated Service
QUICK SERVICE RESTAURANT
TWO BROAD TYPES OF F&B SERVICES OPERATIONS?
COMMERCIAL & NON-COMMERCIAL
In this type of service, the guests enter the dining area and take seats.
Answer and direct phone calls, Take and organize reservations, Plan seating chart& Greet guests, inform them of wait times and/or escort to tables
Host
Home Delivery
FSR
FULL SERVICE RESTAURANT
F&B OBJECTIVES IS TO SATISFY THE 4 FOLLOWING NEEDS: WHICH ARE?
PHYSIOLOGICAL, ECONOMICAL, SOCIAL, PSYCHOLOGICAL
involve a multitude of activities which engage the staff right from purchasing raw material.
Food and Beverage services operations
Takes and serves food and beverage orders according to prescribed standards of service.
Food attendant or Waiter
I dont need assistance, I will get and pay what I want. What type of service is needed?
Self service
HACCP
Hazard Analysis and Critical Control Points
GIVE 5 POSITIONS IN F&B DEPARTMENT ONLY
FRONT OF HOUSE MANAGER, STEWARD, LEAD SERVER, DISHWASHER, BUSSER, BARTENDER, SERVER, HOST
This is an array of autonomous counters at which the customers can order, eat, or buy from a number of different counters and eat in adjacent eating area.
Food Court
He studies the market, and analyzes and selects suppliers, wholesalers, and the contemporary market prices.
It is my special day with my love ones, I want something fancy, elegant and entertaining. I am willing to spend my money. What type of service is needed?
Gueridon service
FSIS
Food Safety and Inspection Service
WHAT ARE THE 6 TYPES OF TABLE SERVICE?
ENGLISH OR FAMILY SERVICE
AMERICAN OR PLATED SERVICE
FRENCH SERVICE
GUERIDON SERVICE
SILVER SERVICE
RUSSIAN SERVICE
Setting expectations, Evaluating actual situation and Analyzing the difference.
Financial Analysis
He checks the product for right quality and quantity. He deals with the delivery personnel from the supplier’s end and signs on the related receipts.
Receiver
The Host gives us everything we need, it was a fantastic dining experience! What type of service was delivered?
English or Family Service
FSSA
Food Safety and Standards Authority