Creating COM Applications
General Inquiries
COM Document Review
Case Status
Appendix C: Process Flow
100

The following hierarchy should be used FIRST when searching for cases

What is Email Address?

100

The CBO Code used and sent via CMACS when applicants email is not in English is

What is SA-NOEN?

100

When the DS-157 is missing, it is requested with the CBO code


What is SA-CKLT?

100

When A statement of unavailability is received for the HR Letter and/or the LOR, and all other required documents are received/acceptable the case status will be set to

What is IR (Interagency Review Ready)?

100

Highest level of Education will be selected as

What is Other?

200

SQ-SIV has the ability to do what function to cases for applicants that have applied and been denied previously so that the COM designee may review both cases at the time of final completion.

What is Cross-Reference?

200

The CBO Code used and sent via CMACS when the Applicant attempts to Appeal the Case when the case Status is set to Appeal Denied or Not Approved is

What is SA-1APL?

200

Afghan applicants must have been employed in Afghanistan on or after the date of

What is 10/27/2001?

200

When you receive a withdrawal request, successfully enter the appropriate case note, and Upload the Withdrawal Notice you will update the case status to 



What is "Application Withdrawn"?

200

For the First/Last Name, DOB, and Nationality of the PA we derive this information first (if presented) from the 

What is Passport?

300

If an applicant previously applied and was denied COM approval, they have the opportunity to

What is Reapply?

300

Inquiries that are defined as emails pertaining to an applicant that indicate the person is involved in something illegal, unethical, or immoral is termed as

What is "Poison Pen"?

300

The four "Not Needed" documents that will ALWAYS be set to Not Needed status during the Reviewing Documents step is

What is (in ANY order) DS-158, Supplemental Visa Application Information, Qatar DB Check, and Supervisor Verification?


300

In general, when processing a VALID appeal, you will set the case status to 

What is "Under Appeal"?

300

The PA's Occupation should be taken from the 

What is the HR Letter?

400

The CBO Code used and sent via CMACS when not enough information is given to Create a case is

What is SA-GINQ?

400

The CBO code used and sent Via CMACS when the general status of the Case has been inquired, and the Status is set to Denied is

What is SA-INQD?

400

the document you pull information from for Military Service is

What is the DS-157?

400

When unable to contact applicant and there is no valid email address at all the status will be updated to 


What is "Abandoned"?

400

The date of oldest email containing necessary info to create case is known as

What is The Received Date?

500

A search where in part of the information is replaced using an asterisk (*) is called 

What is a "Wild Card" search?

500

The CBO code used and sent via CMACS when the individual attempting to apply is in fact NOT an Afghan national is

What is SA-MBIN?

500

The document you acquire the PA's Supervisor's Military Rank from is 

What is the Letter of Recommendation?

500

If an applicant has previously withdrawn their COM case and later notifies us that they now wish to continue processing, after entering the appropriate case note, removing the "Withdrawal Notice" from the Other Documents section then attaching it to the “Intent to Continue Processing” at the end and uploading into the Other Documents the case status will be set to 

What is "Active"?

500

Applicant Emails and Phone Numbers are derived from

What is Any documents/emails from the applicant?