Show:
Back-2-Basics
Tablets
Wireless Home Phone
Accessories
Tools & Resources
100
In what step of the 6 step selling process do you connect with the customer and ask qualifying questions?
What is Build Value
100
I have a 1.5Ghz dual core processor 10.1” display, preinstalled with Media Hub & Allshare play. Which tablet am I?
What is Samsung Galaxy Tab 2
100
What is the price of the Wireless Home Phone device WITHOUT a 2 year contract?
What is $129.99
100
I am a High Performance, Portable wireless audio system with Enhanced Bluetooth technology that can wirelessly stream your music with EXTREME sounds.
What is Beatbox Portable by Dr. Dre.
100
I am home to all internal information.
What is MyCSP
200
In what step do you set up and demonstrate, review CSS and confirm understanding and satisfaction?
What is Educate
200
What size is display screen on ipad mini?
What is 7.9 inches.
200
Does Wireless Home Phone support operator-assisted calls?
What is Yes
200
I will help you Experience your sound, unbound, with convenient voice & music playback controls that sits right on the ear cup. I come in Black and White.
What is Wireless Beats by Dr. Dre.
200
I provide information about your customer based on available products and services.
What is pCA tool
300
In what step do you offer personalized solutions, take ownership and resolve issues, leverage ATT advantages?
What is Offer Solutions
300
How much is the Samsung Galaxy Tablet keyboard dock?
What is $80.00
300
Must you be a current AT&T customer to sign up for Wireless Home Phone?
What is No
300
I am hands-free, barely visible, and impossible to ignore. I have a 300 ft Range with Tap-to-Pair NFC technology and an accompanied charging carrying case.
What is Motorola Elite Sliver.
300
I contain the data plan calculator and links to all Mobile Share documents, trainings, and reports.
What is Mobile Share Plans Hub
400
What step of 6 step selling process do you recap the proposed solution and confirm resolution of service issues?
What is Gain Agreement
400
The iPad Mini and iPad with Retina Display uses the smaller lightning connector. How many hours of battery life does it have?
What is 10 hours.
400
What are the 2 calling plans for Wireless Home Phone and what is the pricing?
What is Unlimited Calling for $19.99 and Secondary FamilyTalk line for $9.99.
400
I am a case with a rechargeable built-in keyboard with wireless bluetooth and available in multiple colors and textures
What is Zagg Folio
400
I contain all information on home solutions and can be quickly accessed through MyCSP.
What is Wired Zone
500
List the 5 key behaviors.
What are Welcome customers with a warm, friendly and genuine greeting. Personalize the interaction by using the customers name. Give customers your undivided attention. Maintain a positive “I can help you” attitude. Walk customers to the door, thank them, and give a warm, friendly goodbye.
500
Name the 5 Galaxy phones you can receive $100 off of when purchasing a Samsung tablet?
What are the Galaxy Express, Galaxy Note, Galaxy Note II, Galaxy S3, and Galaxy Rugby.
500
What tool is used to qualify Wireless Home Phone customers?
What is pCA tool.
500
I can Push to talk between handsets. I am taking sound quality to the next level with HD Audio qualities and Unsurpassed call Range.
What is AT&T Three Handset Cordless Telephone
500
I am your daily update of yesterday's news; I contain ranks and links to help you not lose.
What is Sales Dashboard