SMART Goals
Specific
Measurably
Action Oriented
Realistic
Timely
Risk EAA Qualifications
-Loss per car as a percentage of total revenue
-Uninsured loss per car
-Claim dispute percentage
-Accident Report Quality Percentage
What does it mean for a schedule to stand on its own?
All items have a clearing document and clearing date
Anyone from outside the accounting department should be able to look at the schedule and understand what is going on within it
Minimum tire depth for rentals
4/32nds of an inch
The Year Enterprise was founded, the city, and by who
1957, St. Louis, Jack Taylor
What costs make up bad debt, and when do they go bad
Force charge - EOM
Bill to - 3 months end
Chargeback - Immediately (doesn't get recognized until EOM)
Qualifications for BM EAA
1. OP over corporate average
2. Contributions of people and/or ideas
3. Below corporate average in cost structure/cost savings implementation
4. Stong internal controls
5. Upholding fiduciary responsibilities
3 Types of overhead and what goes into them
Branch, Group, Corporate
Minimum cost for an item to be setup as a FA
3 Different Countries outside North America Enterprise Operates in
Germany, Spain, Italy, Etc...
What are the Gross Costs (Direct Costs)
DIRTMMF (Costs of owning and operating our fleet)
Liability - $5000
Physical - $2500
Are any direct costs impacted by days of the month?
Yes, Depreciation
Reasons to close pend a ticket
Waiting for insurance extension
Waiting to confirm a vehicle was dropped
The Enterprise CEO, CFO, COO and Vice Chairman
CEO - Chrissy Taylor
CFO - Russ Wiley
COO - Dave Nestor
Vice Chairman - Andrew Taylor
Breakeven Formula (Long and Short Formula)
IPC-OP
Direct Costs + Personnel Exp + Operating Exp + OH
Rates that we depreciate our vehicles
1.7% DR
1.35% Truck
2.25% Used vehicles
Reasons to book a bad debt adjustment during statement without formal approval
Received check by EOM, but not receipted
Admin error
Check received by another group
Reasons to void a ticket
Vehicle never left the lot
Customer never got the vehicle
Mission Statement
Physical Damage Reserves
12 Month Rolling Average of Loss per Car on a 1 month lag with a 10% Buffer
Branch audit policy
60% of all branches
All truck, airport, service centers, and car sales
Any branch that was not audited in prior year
Exotics with over 20 units
Last day to book entries
ZAP - 1st day of statement
ZAR - 1st of the month
PIU - 1st day of statement
Criteria for an A location
Freestanding building
Own parking lot
Ability to wash units onsite
Good street position
Max Trade Dress
The Enterprise Founding Values
OPECWWGO