Health, Body, & Mind
Ergonomics
Basic Communication
Human Relations
Resilience
100

The science that deals with healthful living

Hygiene

100

Which type of shoes should be worn to reduce fatigue caused by standing for long periods of time?

Low, broad heeled shoes

100

This is the belief in your own abilities, which helps you speak clearly and professionally.

Self Confidence 

100

An outward reflection of your inner feelings, thoughts, attitudes and values define your:

Personality

100

This type of mindset helps you view challenges as opportunities to grow rather than failures.

Growth Mindset

200

Individual system for maintaining your cleanliness and health

Personal Hygiene


200

To prevent lower back pain, you should always sit with your feet in this position.

Flat on the floor

200

The tempo used during a verbal exchange is called the:

Rate

200

Positive human relations are built on this foundational value, which involves being honest and ethical.

Integrity

200

An effective way to build trust is to:

Communicate in open, honest ways

300

How much water is the human body made of

2/3

300

Name two long-term effects of poor ergonomics in the salon or spa environment.

Carpel Tunnel, Tendinitis

300

Which of the following descriptions is true of speaking with clarity?

Less Is More

300

Personal system of moral principles and values

Personal ethics

300

Taking care of your mental and emotional health through journaling, talking to someone, or meditating builds this internal strength.

Emotional Resilience 

400

You clients environment can help you determine (2 answers)

Hydration Needs

UV Protection

400

Bending the knees slightly and pulling in abdominal muscles describe

Pelvic Tilt

400

This is one of the most important communication skills when working with clients—it means truly focusing on what they are saying without interrupting

Active Listening

400

This is the ability to adjust your behavior or communication style depending on who you are interacting with.

Adaptability 
400

Resilience is developed by solving problems and:

Learning from mistakes

500

The topical form of Vitamin A that promotes cell turnover and increases skin elasticity 

Retiol

500

Using proper equipment can prevent

Repetitve Strain Injury (RSI)

500

Adjusting your beavior to ensure your messages are being understood, and adpating your approach is referred to 

Flexing

500

This principle in the Paul Mitchell culture reminds you to treat others with kindness—no exceptions.

Be Nice Or Else

500

What to consider first when persisting through a setback

Face The Problem