Microneedling
How many automated microneedling devices do we carry and what's the difference between the two?
2 - InnoPen PRO (max 1mm depth) & InnoPen MD (max 2mm depth)
List all of the currently available microneedling ampoules.
- APGF Anti Aging, APGF Whitening
- Vital W (wrinkles), WH (scars), PS (pigmentation), HR (hairloss)
Are your products vegan/cruelty free?
- Cruelty free (yes)
- Vegan (no)- Sodium DNA (PDRN), APGF (human adipocyte)
What is HPR and what are its benefits?
Hydroxypinacolone Retinoate - Vit A derivative, gentle form of Retinol. Time-released. Suitable for sensitive skin
Which products are designed & marketed as stand-alone treatments?
- Vx Peptide Face Lift Mask (stand-alone; cannot be combined with microneedling)
- Collagen PDRN Night Wrapping Mask (At home use only, not for professional use)
List all of the available MTS rollers.
MR1 (0.1mm) - MR2 (0.2mm) - MR3 (0.3mm) - MR5 (0.5mm) - MR10 (1.0mm) - MR15 (1.5mm) - MR20 (2.0mm)
APGF vs Vital Solutions?
-Advanced Peptide Growth Factors (from adipocyte conditioned media extract), EGF, PmGF (5 treatments/box)
-Vitamins, exosomes, and peptides - now with PDRN (10 treatments/box)
What are the 3 key ingredients in Ultimate Vita B35 Serum?
Hyaluronic Acid (Sodium Hyaluronate), Vitamin B3 (Niacinamide), and Vitamin B5 (Panthenol)
What is Sodium DNA and how does it work?
- salmon-derived PDRN. Regulates Apoptosis pathways, blocks WBC from migrating to extend skin cell lifespan and suppress inflammatory response
How frequently can you get microneedling treatments and why?
-Scalp: every 3-4 weeks
-Everywhere else: every 4-6 weeks
- need to give cells time to get through proliferation and maturation phase of wound healing
Can anyone get microneedling? Who cannot or should not be getting microneedling treatments?
No. Contraindications: pregnant/breastfeeding. History of cancer, diabetes, keloid scarring, HIV/AIDs, Herpes complex virus, autoimmune disorders. Currently on antibiotics, bloodthinners, Accutane/Vitamin A derivatives.
What's the purpose of a microneedling ampoule?
safe for transdermal delivery, deposits potent exosomes, peptides, and growth factors into open microchannels for improved absorption and faster cellular turnover.
VitaPep vs StemPep?
- VitaPep: for mature and/or dry skin. Vitamins & peptides, exosomes, retinol (HPR), rosemary leaf + licorice root extracts, ceramides
-StemPep: for oily, sensitive, or combo skin & post-procedure. Apple stemcells, exosomes, NAD+
what does the NAD+ stand for in rBoostTM NAD+ and what does it do?
Nicotinamide Adenine Dinucleotide: (NAD+ is oxidized form, carries electrons during chemical reactions) coenzyme for cellular energy and repair. Enhances ATP production and collagen production to reduce fine lines/wrinkles
What's the difference between MTS roller & InnoPen?
- InnoPen: automated with adjustable depths/speeds, stamping method (quicker and safer), reusable device with single-use needles
-MTS: manually rolls needles onto skin (can cause dragging), better for larger parts of the body, single use, fixed needle depth
What's the difference between InnoPen, ProCell, and SkinPen?
- InnoPen: microneedling device, adjustable depths, fully corded, surgical stainless steel needles (0.1mm - 2mm depth), FDA registered
- ProCell: nanoneedling device, fixed depths, rechargeable, silicone tips (only 0.25 mm max depth)
-SkinPen: microneedling device, adjustable depths, (0.25mm-2.5mm max depth), first FDA cleared
I want V-HR but it's OOS. Which product can I use instead?
- APGF Anti-Aging
-Peptide HR Complex
- Hyaluronic Peptide Serum
Premier Spot Corrector vs Ultimate Brightening Serum vs Ultimate Brightening Cream?
- PSCS: spot treatment for sensitive skin
- UBS: high potency spot treatment for oily skin
-UBC: high potency spot treatment for dry skin
What's so special about the Algae Exosome (Chlamydomonas Reinhardtii Extract) used in our products?
it's vegan and biomimetic marine microalgae (structure mimics human exosomes). Vesicles are precisely dosed at 150 nm size with 10B+ vesicles per mL, allowing for consistent potency and effective cellular uptake, rich in amino acids and nutrients
List our top 5 InnoPen competitors
ProCell
Skin Pen
Dr. Pen
Rejuvapen
Dermalogica Pro Microneedling
Nanostamp 360
"I'm an aesthetician. Can I microneedle and how much should I charge per treatment?"
- check with your state board to see what's allowed within the scope of your license
- window shop to see how much others are charging. Typically ~$300 minimum per treatment in CA. Offer treatments in bundles
What are the newly added ingredients in the Vital Solutions?
- Sodium DNA (PDRN), Centella Asiatica (Cica) Leaf Vesicle Exosome, Malus Domestica Fruit Cell Culture Extract, NAD+ (nicotinamide adenine dinucleotide, sodium hyaluronate, niacinamide, betula alba juice, glycerin), Hydrolyzed HA, Algae exosome (chlamydomonas reinhardtii extract)
What form of Vitamin C do the 5, 10, & 20% Serums contain?
- 5%: Ascorbic Acid
- 10%: Ascorbic Acid
-20%: 3-O-Ethyl Ascorbic Acid
What is the difference between exosomes, growth factors, and PDRN?
-Exosomes (The "communicator"): communication vesicles that send signals to cells to tell them to repair/regenerate = skin barrier repair, advanced aging
-PDRN (The "Healer"): DNA fragments that promote tissue repair and cellular turnover = post-procedure healing
- Growth Factors (The "Builder"): protein that stimulates fibroblast activity to produce collagen and elastin = for firmness and anti-aging maintenance
What's the difference between Hyaluronic Acid and Sodium Hyaluronate?
Sodium hyaluronate is the salt form. When mixed in a solution, it becomes hyaluronic acid.
Sodium hyaluronate has a smaller molecular size and is more stable (for deep hydration). HA has a larger molecular size and is better suited for surface hydration