Safety & Disinfection
Consultation Scenarios
Facial Massage Techniques
Bones of the Face
Bones of the Neck, Chest & Upper Back
Cellular Structure
Types of Tissues
100

Sanitation, disinfection & sterilization 

WHAT ARE LEVELS OF DECONTAMINATION?

100

Will determine if your Guest current routine is beneficial or requires modification 

What is FACIAL PRODUCTS YOUR GUEST ARE CURRENTLY USING?
100

Massage is not recommended for anyone who has had a stroke, heart condition, high blood pressure or is a diabetic 

What is the INCREASE IN BLOOD CIRCULATION? 

100

The skeletal structure that makes up the face and head, encasing the brain.

WHAT IS THE SKULL?

100

Twelve pairs of bones that are located on the lower part of the thorax

WHAT ARE THE RIBS?

100

The study of microscopic anatomy of cells and tissues of plants and animals 

WHAT IS HISTOLOGY?

100

Groups of similar cells that perform a specific function 

WHAT ARE TISSUES?

200

The physical or chemical process of reducing the surface pathogens (bacteria) and dirt; it will aid in preventing the growth of germs, but will not kill bacteria 

WHAT IS SANITATION?

200

Stimulates and accelerates the growth cycle of the cells, therefore, your Guest might experience some additional breakouts

What is YOUR GUEST FIRST FACIAL TREATMENT?

200

A rapid shaking movement applied with pads of the fingers in a vertical movement 

WHAT IS VIBRATION?

200

The single largest and strongest facial bone that forms the lower jaw

WHAT IS THE MANDIBLE?

200

Thoracic cage is located between the neck and abdomen, commonly known as the chest

WHAT IS THORAX?

200

A jelly-like, granular material that contains the living contents of a cell

WHAT IS PROTOPLASM?

200

Blood and lymph that carry waste, hormones and food throughout the body

WHAT IS LIQUID TISSUE?

300

the process of making something unclean or unsuitable to be near or touched 

WHAT IS CONTAMINATION?

300

Use fragrance- free products designed for sensitive skin; avoid heat, harsh scrubs, mechanical treatments and stimulating massage 

What are RECOMMENDATIONS FOR GUEST WITH ALLERGIES?

300

Uses deep rubbing, rolling or wringing movement applied with pressure, forcing one layer of tissue to press against another layer, therefore flattening or stretching that tissue

WHAT IS FRICTION?

300

Consist of two bones that form the bridge of the nose

WHAT IS THE NASAL BONE?

300

A horseshoe-shaped bone located in the throat at the base of the tongue, also known as the “Adam’s apple”

WHAT IS HYOID?

300

The watery material found between the cell membrane and the nuclear membrane. 

WHAT IS CYTOPLASM?

300

This tissue contracts when stimulated to produce movement of body parts

WHAT IS MUSCULAR TISSUE?

400

A process that completely destroys all microbial life and bacterial spores, leaving nonporous surfaces germ free

WHAT IS STERILIZATION?

400

Any serious cases of acne/blemishes and/ or prescription medications 

What is SEE A MEDICAL PROFESSIONAL?

400

Uses short, light tapping or slapping movements, also known as Tapotement; this form of massage provides the most stimulation 

WHAT IS PERCUSSION?

400

Consists of two bones that form the upper jaw

WHAT IS THE MAXILLA?

400

Consist of seven bones that make up the portion of the spinal column located in the neck

WHAT IS THE CERVICAL VERTEBRAE?

400

A thin membrane around the cytoplasm of a cell that controls passage of substances in and out of the cell, also known as the “cell wall”

WHAT IS THE CELL MEMBRANE?

400

Tissue that carrie signals back and forth to the brain to coordinate and manage all bodily functions 

WHAT IS NERVE TISSUE?

500

The process of destroying most pathogenic bacteria and toxins on nonporous surfaces, tools, work stations, sinks, etc.

WHAT IS DISINFECTION?

500

Avoid all electrical instruments and facial treatments for Guest that have any type of skin cancer or that are pregnant

What is WRITTEN PERMISSION GIVEN BY A PHYSICIAN?

500

Involves gliding, stroking or circular movements applied with a light, slow, consistent motion, using either light or no pressure; the effects of this massage movement are relaxing and gentle

WHAT IS EFFLEURAGE?

500

The small, thin bones located at the front inner wall of the eye socket 

WHAT IS THE LACRIMAL?

500

A long bone, sometimes known as the collarbone, and is located at the upper part of the chest; connects the sternum and the scapula 

WHAT IS THE CLAVICLE?

500

The central part of the cell, separated by the nuclear membrane that contains DNA and RNA, which is responsible for growth and reproduction 

WHAT IS THE NUCLEUS?

500

Tissue, such as skin and membranes, that serve as a protective covering for the body’s surfaces and organs

WHAT IS EPITHELIAL TISSUE?

600

The removal of any infectious materials on tools or surfaces by following all sanitation and disinfection guidelines 

WHAT IS DECONTAMINATION?

600

When blood flow decreases in the skin, leaving it more sensitive and prone to injuries due to the constriction of blood vessels; premature aging may occur

What is THE USE OF NICOTINE?

600

Uses kneading, lifting or grasping movements; this form of massage provides deep stimulation to the muscles 

WHAT IS PETRISSAGE?

600

A spongy bone between both eye sockets that forms part of the nasal cavity

WHAT IS THE ETHMOID?

600

A long flat bone connecting and supporting the ribs, also known as the breastbone 

WHAT IS THE STERNUM?

600

The method used by living cells to process nutrient molecules and maintain a living state

WHAT IS CELL METABOLISM?

600

A supporting protective layer that surrounds other tissue and organs.

WHAT IS CONNECTIVE TISSUE?

700

The ability of the product to produce favorable results 

WHAT IS EFFICACY?

700

There are health cautions associated with many skin care services, so it is important to obtain all the necessary background information prior to servicing a Guest.

What is THE IMPORTANCE CONSULTATION?

700

The act of rubbing or kneading an area of the body, manually or mechanically, for medical or therapeutic purposes; it provides toning, aids in elimination of toxins from the body and helps to promote overall wellness 

WHAT IS A MASSAGE?

700

Refers to the cheek bones consisting of two bones, one on each side of the face, that form the upper part of the cheek and the lower part of the eye socket

WHAT ARE THE ZYGOMATIC BONES?

700

Consists of two large, flat bones that form the back part of the shoulder blades

WHAT IS THE SCAPULA?

700

The process in which human tissue cells reproduce by dividing in half, creating two cells

WHAT IS MITOSIS?

700

Tissues that include bones, cartilage, ligaments, blood and fat

WHAT IS SPECIALIZED CONNECTIVE TISSUE?