The SLC
Name the 3 main programs offered in the SLC.
What are SI, Tutoring, and Student Assistants?
What must you do at the start of every shift you have in the SLC?
What is check in at the front desk?
What are the two digital platforms we use for work related communication?
How many hours are all SLC staff expected to work at the SLC's Events?
What is 2 hours?
What is your SLC Nametag?
Name all the tutoring services offered in the SLC.
What is appointment/1-on-1 tutoring, Physics Help Desk, Math Lab, and the Writing Center?
Identify 3 topics of conversation that are expected to be avoided while in the SLC.
Politics, Social Issues, Global Issues, Religion, Gore, Family Issues, Finances, Grades, Drugs, Alcohol, Etc.
What is the response expectation to a message on Teams?
What is the expectation in order to be considered "on time" for any job related obligation?
What is 5 minutes before the start time?
What has to happen with any physical document that has either a student or staff member's personal information on it?
What is disposed of in the shredding box?
Name 4 of the 5 Professional Staff Members who work with Programs housed in the SLC.
Who are Heidi Rodrick, Caitlin Jordan, Kerry Jones, Richard Traverzo, and Aubrey Wolfe?
Identify the 3 expectations specifically when public speaking on behalf of the SLC.
What is SLC attire, preparedness, and decorum?
What is the SLC Chain of Command for communication in your role?
Who is: Your Senior (SI, Tutor, or STA), the Student Program Coordinator, Caitlin Jordan, then Heidi Rodrick at the top.
In the fall semester, how long are you expected to wear SLC merch while working?
What is 3 weeks?
What is when severity warrants it by director's discretion?
Standard Discipline Procedure: 1 Verbal > 2nd Verbal > Written Warning
If a student or another staff member is breaking the rules of the SLC, and you feel uncomfortable addressing it, who are the two main resources you should ask to help you?
Who are the STAs and/or SLC Leadership?
We expect you not to tell students to use it or to use it in marketing efforts, but if a student is using it you may help them learn how to use it constructively or for planning.
If you end up sick or with an emergency, who/where all should you communicate with about missing a shift?
What is the Unexpected Schedule Changes channel, your Senior Leader, (and drop-in tutors: your center director), (and SILs: your students)?
What is the SLC break policy?
What is 3 hours working = 15 min break, 5 hours working = 30 min break, and 7+ hours working= 45 min break?
Identify the two main ways feedback about job performance is provided during the semester.
Identify 4 physical resources the SLC has available for student and staff borrowing.
What are Laptops, Dongles, Textbooks, Calculators (Scientific and Graphing), Writing Tablets, TV Remotes, Locks for Lockers, Molecular Model Kits, Mordecai and Rigby, etc.?
What are you expected to do if a student tells you something that is alarming?
What is file a mandated report via CTAC's website (Civil Rights, Title IX, and ADA Compliance) as well as tell your supervisor?
What three words is never a full sentence response when representing the SLC?
What is "I don't know"?
Identify the three time increments of our late policy and what occurs at each one.
What is:
5 minutes late- a Teams Message
10 minutes late- a phone call
20 minutes late- an email with Professional Staff
What are FERPA, Title IX, and ITS Compliance Trainings?