Sleeptracker Science
How many generations of sleeptracker are there
3 generations
What device is compatible with the Sleeptracker App
IOS and Android
What 3 types of sleep does it records
REM, light, and deep sleep
Can both users be the primary sleeper
No only 1 primary and 1 second user
What color is the generation 1 sensor pads
Both sensors are black
How many Tempur-pedic apps are there out there?
3 different apps
What if I lost my physical remote. What am I able to do with my smart base?
The app does offer a in-app remote for backup
Is the sleeptracker system a medical device
No > it cannot diagnose sleep apnea or other medical conditions.
This is the recommended number of hours of sleep for adults per night.
7-9 Hours per night
Is it free to download the sleeptracker app
Yes! Free for all apps
Can I set up a smart alarm through the app?
Yes, navigate to Menu > Sleep Cycle Alarm, and toggle the alarm on.
Can I use my hotspot on my phone to connect to Wifi
Answer is no > Suggest Wi‑Fi signal is close to the bed area for strong connection
When would I get my first recording after set up *1st generation set up**
Sleep is primarily regulated by this 24-hour cycle, After initial set up
How many sleepers can be set up
2 sleepers
What type of Smart home functions works with sleeptracker?
Alexa, Google Home
What if I dont have a power base
You can purchase the 3rd party self install kit through 3rd party
True of False do each customer share an account together
False Each user will have their own account
Do I get my recordings in the night or morning
every morning! within an hour of being awake
True or False > Can I use a 5.g with my sleeptracker set up
False
What is sleeptracker hours
1-844-309-3597 prompt 1 or
1-800-821-6621 Press Prompt 3