Acronyms
FAFSA
Free App for Federal Student Aid
The step you do immediately after EVERY SINGLE CALL
Put in a RHACOMM note recapping the conversation
BONUS 50: why do we do this?
How many days prior to the semester does aid disburse
10 days
Where to find SAI, unmet need, COA, list of aid offered/accepted/declined/cancelled
ROARMAN
SAI
Where to find authorized users
What is RNANA and touchnet
The place within banner where you can view authorized users
RNANA(yr) (ROARMAN > Application Data)
SAP
Satisfactory Academic Progres
How long does a person wait on hold before they are put on the escalations doc?
5 minutes.
The last day to fill out the FAFSA is when?
The last day of classes
BONUS 50: when does the FAFSA open every year?
Where to check if a student has completed their MPN or their Loan Entrance Counseling
RRAAREQ (ROARMAN > Tracking)
MPN
FERPA
Family Education Rights and Privacy Act