DEMOGRAPHICS
What is 'NEVER" allowed in the address field on the demographic form?
What is "Punctuation or Special Characters"
What button can you use to quickly copy information from one form to another?
What is the "Pull Info" button
Before you can add a new patient to the MPI/EPIC, the system will require you to do this first?
What is "Search the MPI"
What types of documents can be used as photo ID?
What is 'Drivers License, Passport, School ID or any ID containing a photo"
What is the name of the hyperlink on the LHD where you can find important registration information such as, forms, policies and procedures and other various registration information?
What is " Registration Job Tools"
How do you mark a phone number as "Primary" on the Patient Demographic Form?
What is click on Star and it highlights it yellow. That will move it up to the top or click on the arrow next to the number.
In accordance with the No Suprise Billing Act What should be provided to the patient if they are "self Pay"?
What is the GFE
When you click on "Verify Guarantor" what main function is taking place and why?
What is "Address Verification"
WHY? -- we want to verify that the address is correct for the guarantor because that is who is responsible for and will receive the bill for the services provided
What is the name of the document that is signed by the patient once and is good for all facilities, unless it is revised?
What is "Notice of Privacy Practice"
This field must be completed with "Yes" if the patients visit is due to any type of injury?
What is the "Accident Related" field
If a patient refuses to give you a social security number, how would you complete the SSN field?
What is "Enter all 9's"
If the patient does not have or does not wish to supply and Emergency Contact, what two steps are necessary?
What is "Launch Patient contacts" on the Demographic section. Click on box "No contact" and then select reason why
When registering a St. Luke's employee, why is it important to select St. Luke's from the Epic employer list?
What is " selecting St. Luke's form the Epic employer list is what launches Break the Glass for all employees"
When scanning an insurance card, what should we do to ensure that all information is captured for accurate registration and billing purposes?
What is "scan the front and back of the insurance card"
This will display any errors or warnings that must be reviewed or corrected before exiting the registration?
What is the " Sidebar Checklist"
What icon would you click on to update or Edit a patients name, if necessary?
What is the "squiggly N" in the name field on the Demographic Form
If the patient's employer is not listed in the Epic Employer list, how can you enter the patient's employer information?
What is "Type OTHER and free text the name of the employer and phone number, if available
Explain the steps when registering a homeless patient?
What is
"In the address box type "Homeless/No Valid Address"
Use the City, State and Zip of the hospital campus associated with your dept/facility
Select Patient Type of Homeless No Valid Address"
If the image for a scanned Photo ID or Insurance Card is not clear, what is the proper procedure?
What is "Archive (Expire) and Re-Scan the insurance card, ID or document"
If the patient is coming to St. Luke's from a nursing home, the "Point of Origin" field should be populated with "Transferred from Nursing Home" - what information would then need to be populated in the "Source Location" field?
What is "Name of the Nursing Home"
When should you populate the "Origin Code" field with the township or boro in which the patient resides?
What is "when the patient is having services in New Jersey"
What is the name of the field on the patient employer form that allows the registration staff to indicate that the patient has served in the military?
What is the "Veterans Status" field
What are the steps to register an "Incarcerated" patient ?
What is "Enter the prison address in the temporary address section
Start and End Date should be one year from the date of service
Start Date = T End Date = Y+1
What is the name of the document created to ensure that all registration fields are completed properly and also contains the steps for smaller specific workflows such as, homeless or incarcerated patients and where can you find the document?
What is "SLUHN Data Standards/ on your Learning Home Dashboard"
What are the step for entering an address for a patient that lives in Canada?
What is "Click on the selection tool in the Country field
select Canada from the country list (make sure the country is formatted)
Enter the address information"