SMAC 2020

Acquisition

100

Acqui Team launched incentive programs to the following except:

The SM Store

BCO

SM Markets

Markets

200

This partner doubled in monthly acquisitions after expansion launch in June.

shopSM

SM Markets

The SM Store

SM Markets

300

Customer Journey campaigns re-launched included in 2020 included the following except:

First Swipe

Welcome Email

Thank you Email

Thank you Email

400

Acqui Team exceeded 2020 revised targets by X% as of Dec 29 report:

6%

8%

2%

6%

500

Excluding ECQ months, The SM Store achieved the highest MoM growth in 2020 for SMAC acqui in the month of:

Feb

Aug 

Dec 

Aug 

Renewal

100

The total count of renewals for 2020 as of Dec 29 is:

427K

527K

627K

427K

200

Renewal Customer Journey initiatives operationalized in 2020 are the following except:

50 Bonus Points Renewal Offer

Amnesty Program

Win Back Campaign

Early Renewal Promo

Early Renewal Promo

300

True or False: SMAC was able to automate Prestige Status SMS notifications in 2020.

False

400

As of Dec 29, total 2020 renewals is down by x% vs 2019:

42%

32%

52%

32%

500

Renewals exceeded 2020 revised targets by x% as of Dec 29

43%

33%

13%

33%

Special Projects

100

The first ever Donation Drive via SMAC Points was launched in:

Nov 2020

Mar 2020

Dec 2020

Nov 2020

200

The average number of points donated by members in the Typhoon Ulysses Donation Campaign is:

239 pts

219 pts

119 pts

239 pts

300

What is the name of the project that will transform the program in 2021?

Project Rihanna

Project Umbrella

Project Revamp

Project Umbrella

400

Free SMAC was given in the following initiatives except:

shopSM

The SM Store Opening

Look SM Aura Opening

Look SM Aura Opening

500

How much exclusive discount was given to SMAC members in the Aug sale of The SM Store?

P500 Off

P300 Off

P200 off

P300 off

Marketing Peeps

100

What is Anne's middle name?

Pagaduan

200

From which resto did we order our food during our Xmas celebration?

S&R

Amber

Chowking

Amber

300

Sherrill is with Team...

Good Boy

Do San

Good Boy

400

The following where winners of the Kahoot games during our Xmas celeb except:

Mina

Anne

Jomar

Jomar

500

When was our transfer to DAC effective?

Aug 25

Sep 25

Oct 25

Sep 25

Random

100

True or False: SMAC has a lot of soc med fake accounts.

True

200

SMAC Challenge was done in 2020 in the month of:

Nov 

Dec

Jan

Dec

300

True or False: Kevin is a fan of IU.

True

400

When is the first 3DS schedule in 2021?

Jan 31-Feb 2

500

Starting Jan 1, SMAC will now earn 1 pt for every Phpx spend in SM Retail stores.

400