TAXPAYER RIGHTS
OTHER DISCLOSURES
EFFECTIVE TP CONTACT
INTERVIEWING TP'S
CIS
100
The instances when a taxpayer may request a Collection Appeal Program (CAP)?

Before Or After

An NFTL is filed

A levy is issued

An Installment Agreement is Rejected, Proposed for modification or proposed for Termination

100

The form that allows disclosure of confidential information but is not a designation of representation.

What is a 8821?

100

The amount of dates required to make initial contact after assignment on ICS.

What is 45 days?

100

Some actions that will help you be prepared to deal with potential problems during TP interviews

What is observing TP body language, be aware of your surroundings, establish rapport?

100
The Collection Information Form to be secured from an individual is self employed and married,

What is Form 433A?

200

The two types of appeals and TP may request for a proposed or actual lien filing and/or levy.

What is a Collection Due Process (CDP) and Collection Appeal Program (CAP)?

200

Limited disclosure of return information to a third party used to gather or verify information.

What is an Investigative disclosure

200

Authority to disclose information to a third party after the taxpayer informs you via telephone that it is okay.

What is verbal consent / oral disclosure authority?

200

The ways that Bal Due Interviews and Del Ret interviews similar.

What is providing Pubs (1. 594 etc), Conducting Compliance Ck, Requesting FP/Del Rets, Cause and Cure and Providing Deadlines and Consequences?
200

The Collection Information Form to be secured from an individual who is an officer of a corporation being investigated for the Trust Fund Penalty

What is form 433A?

300

The instances when the taxpayer has a right to request a Collection Due Process (CDP)

NFTL (L3172) issuance on Original and/or additional assessment.

Issuance of Letter 1058, Notice of Intent to Levy,

Issuance of Notice of Levy on, jeopardy levy, levy of state income tax refund, disqualified employment tax levy, levy on federal contractor


300

Demanding payment and disclosing confidential return information to a non-liable spouse without authorization.

What is an unauthorized disclosure?

300

List of consequences communicated which are also a special enforcement action.

What are Levy, Seizure, Summons and TFRP. 

Additional consequences could be, 6020b, SFR...

300

The three types of effective questioning techniques

What are

Confirming

Probing

Clarifying

300

Name two types of cases where you may need to secure a 433A and 433B on initial contact

What are Partnerships and Corporations with Trust Fund Taxes Due.

400

The two factors that allow IRS employee's to consider and Officer In Compromise (OIC)

What is the validity of the amount owed

and/or

The present and future collectability of the full amount owed?

400

The requirements for making a timely NFTL determination.

What is within 10 days of the initial contact due date or 10 days after actual or attempted contact, whichever is sooner.

400

This type of listening is a process that results in understanding, and implies interest and openness to ideas.

What is Active Listening?

400

Daily Double:

The three things that will get Linda "heated"

What is when

1. Someone messes with my kids

2. Someone messes with my money

3. Someone says something crazy to me

400

This type of entity requires securing both a 433A and 433B.

What is Partnerships? (Secure 433B for the business and 433A from the Partners. AND What is a corporation that has Trust Fund Liabilities?