Career Readiness
Career Awareness
Emails
Budgeting
Customer Service
100

A credential based upon the WorkKeys Assessment

What is a CRC?

100

resume used to import into a database

What is an Electronic Resume?

100

Generally, when you receive an email, it will appear in your

What is Inbox?

100

There are two types of banks.

What is traditional banks and virtual banks ?

100

___________is someone to whom you provide a product or service

What is a customer?

200

The CRC focuses on three targeted skills

What is Workplace Documents, Applied Math, and Graphic Literacy

200

An assessment that matches your personal interest with types of occupations

What is a career interest survey

200

The main person you are interacting with in an email

What is TO?

200

Your signature on the back of a check before you cash or deposits it.

What is a check endorsement? 

200

___________ customers are people who buy things in stores—like cell phones, clothing, cars, and other consumer products.

What is traditional?

300

An individual achieving this level possesses core employability skills for approximately 30% of the profiled jobs.

What is Bronze Level?

300

It tells the employer your goal and how you qualify for a position.

What is the main reason for Career Objective?

300

People who you are informing about the email is called the __________field.

What is CC?

300

Allow you to withdraw cash, make deposits and transfer money

What is an ATM?

300

__________are buyers of products sold by other companies 

What is External?

400

What does MDES stands for?

What is Mississippi Department of Employment Security?

400

The best search category to use to search for Workkeys information on a specific job is 

What is Job Title?

400

An email should always have a __________

What is a Subject line?

400

Enables you to make deposits, pay expenses and make purchases without the use of cash.

What is a checking account?

400

One of the best ways to make a good first impression when serving a customer in person is to ________

What is Smile?

500

What is the requirement score for a Platinum Level

What is a 6?

500

What is the set fee call that you pay each time you receive medical services?

What is co-payment

500

What is the abbreviation for Blind Carbon Copy? 

What is BCC?

500

A _____________bank does not have a physical location 

What is Virtual?

500

The best way to show an upset customer that you understand his or her concern is t

What is apologize?