S
What is "Stay One Step Ahead"
Slowly approaching two clients whose voices are escalating
What is - Moving one step at a time
A history of Violence
What is " the number one indicator of potential violence"
M
What is "Move One Step at a Time"
Calling a client by his name to get his attention
What is - Refocusing the Attention
talking fast - asking for a client to complete several tasks at once or using too many words to make by ask of my client is going against what SMART principle
What is moving one step at a time
A
What is "Always Make it Safer"
Having a shift change meeting (this shares information that occured on your shift to the incoming shift)
If I use humor - Say something unusual - or change the location of the conversation, I am using what SMART principle?
What is "refocus the attention"
R
What is "Refocus the Attention"
Listening to your instincts
My interventions are starting low and working upward to the most impactful intervention.
T
What is "Together with TLC"
Saying Hello and Goodbye
What is - Staying one Step Ahead
Self - Environment - Others
What are the 3 types of general awareness