Tiers
Basic, Primary, Plus, Premium, and Pinnacle
What are each of the tiers for the Smartly Checking account
$2.00
What is the paper statement fee?
Program offers unique product benefits across deposit, lending, and investment products, based on the customer's relationship with U.S. Bank. Benefit levels of Primary, Plus, Premium, and Pinnacle are driven by qualifying balances, credit product relationships, and/or any relevant customer group qualifications.
What is the Smart Rewards Program?
22-year-old, Active-duty military, has never had a bank account before.
Plus Tier. No monthly maintenance fees, free money orders/cashier checks, Online and Mobile banking.
Youth, Young Adult, Senior, Workplace, Military, Alliance, Wealth Management, Employee, and U.S. Bank Global Transition Solutions.
What are the customer groups for the Smartly Checking account?
$20,000-$49,999.99
What is the Primary Tier Balance Qualification?
$6.95
What is the Smartly Checking standard monthly maintenance fee?
Via online or mobile banking, 24-Hour Customer Service, schedule an appointment at a branch, or during opening of an account.
What are ways a customer can enroll in the Smart Rewards Program?
40 yr. old, mother of 2, interested in debt consolidation, mortgage only customer.
Primary Tier. No monthly maintenance fees, $25 HELOC annual fee discount, accounts for her kids.
• Automatic enrollment in minimum tier of Plus
• The following fees will have unlimited waivers: Cashier’s Check Fee*, Personal Money Orders*, Stop Payment Fee
• 50% discount on personal check re-orders (U.S. Bank logo or personal)2
• If you obtained your U.S. Bank mortgage, loan, line of credit, or credit card prior to being called to active duty, the Servicemembers Civil Relief Act (SCRA) allows a cap of 6% on the interest rate and a waiver of all fees while you are on active military duty. Contact the Military Service Center at 800-934-9555 to request this benefit.
What is the Military customer group benefit?
$50,000-$99,999.99
What is the Plus Tier Balance Qualification?
$4.95
What is the Safe Debit Account Monthly Fee?
Online Banking: Log in, go to the customer dashboard and select profile & settings. From the dropdown menu, select Smart Rewards to reach this page.
Mobile app: Log in and click on the menu icon on the customer dashboard. From the menu, select Smart Rewards to reach this page.
What are the steps to get to the Smart Rewards Dashboard?
32 yr. old, opening 50k EMM, only interested in our savings, banks at 123 Bank primarily and has large balances there.
Plus Tier. WM referral based on external assets, no monthly maintenance fees, EMM, mobile app to link external accts, potential CD’s.
• Ages 65 and over
• Waiver of Monthly Maintenance Fee on Bank Smartly Checking
• Waive Paper Statement Fee1
• Waive for Paper Statements with Check Images
• 50% off annual Safe Deposit Box rental fee*
• 50% discount on personal check re-orders (U.S. Bank logo or personal)2
What is the Senior customer group benefit?
$100,000-$249,999.99
What is the Premium Balance Tier Qualification?
Combined monthly direct deposit totaling $1,000, or average account balance of $1,500 or greater, or presence of an eligible consumer U.S. Bank credit card
What are the requirements to waive the monthly maintenance fee?
U.S. Bank home mortgage, home equity loans, home equity lines of credit, or unsecured personal loans (excludes U.S. Bank credit cards, personal unsecured lines of credit, student loans, and simple loans.)
What are credit products that automatically place a customer in the Smart Rewards Primary Tier?
38 yr. old mom and 15 yr. old son, need account for son’s first job, just here for a checking.
Free acct, educate in financial options and potentially open a savings acct, mobile app for both parties to track and build habits, direct deposit form.
• Ages 18-24
• Waiver of Monthly Maintenance Fee on Bank Smartly Checking
• ATM transaction fees waived on first four Non-U.S. Bank ATM transactions per statement period (Non-U.S. Bank ATM fees apply after four transactions)3,4
• Two incoming Wire Transfer Fees waived per Bank Smartly Checking statement period
• Waiver of Monthly Maintenance Fee on new U.S. Bank Standard Savings accounts, for six months from the savings account open date; no limit*
What is the Young Adult customer group Benefit?
$250,000 or more
What is the Pinnacle Tier Balance Qualification?
Basic: $75 (no discount)
Primary: $50 ($25 discount)
Plus: $25 ($50 discount)
Premium/Pinnacle: $0 (fee waived)
What is the discount from each tier regarding the HELOC annual fee?
Primary Tier or Higher
What is the minimum qualifying Tiers to access Smart Rewards exclusive cash-back deals?
21 yr. old, college student, looking to continue to build credit and move out soon.
Young Adult customer group, Credit card to build credit possible secured card, automatic savings transfers set up on mobile app to help them save without thinking about it.
•Ages 13-17
• Waiver of Monthly Maintenance Fee on Bank Smartly Checking
• Waiver of Monthly Maintenance Fee on all U.S. Bank Standard Savings accounts; no limit*
• ATM transaction fees waived on first four Non-U.S. Bank ATM transactions per statement period (Non-U.S. Bank ATM fees apply after four transactions
What is the Youth customer group benefit?