Systems
Casework, Articles, Marketplace-You, OMNI status change.
Salesforce
UPC have X numbers
12 numbers
Seller's need to wait how long after setting up Shipping Fulfilment Center?
4 hours
If a seller wants to charge for shipping cost, what do they need to do?
Can you use a maintenance sheet for new items?
No, you would need a Full Item spec sheet
Review Tracking info
Product ID Type (4)
UPC, GTIN, Item ID, SKU, EAN, ISBN
How long does Lag Time take to reflect to the seller?
24 hours
Promotional price must be at least what % lower than the "Was Price"
10% lower (9628)
Can a listing be in all caps on the title of item?
No - The first letter of each word needs to be capitalized but not the whole word.
To look at sellers account
Seller Center
SKU's can have up to how many characters
up to 50 (numbers and letters)
You must contact your supervisor if you experience an computer issues within XX mins
5 mins
Reasonable Price Not Satisfied, formula when Price is Under $35
Competitor Price x 2 + $7 Shipping Price
Growth / Item Listing
Check PCP
Editorial
Article number for Pricing?
8040
Shipping Templates upload
4 hours
Reasonable Price Not Satisfied, formula when Price is Over $35?
Competitor Price x 1.5 + $0 Shipping Price
What is considered a low quality score?
Under 59% (0-59%)
Unpublished Errors reason code
ATOM
Article number Item Isn't Searchable
9179
After an item is retired, how long will it take to fully retire?
48 hours to fully retire
The "Featured Offer" customers can add item to their shopping cart, is called?
Buy Box
Stuffing phrases, that a seller can't say in listing?
Best-Selling, #1 rated, High quality, Top rated, Premium quality, Best-Selling, Hot Sale, Special Sale, Clearance, Low Price, Any Special Characters, Amazon, Alexa, Ebay, Treats, Cure, Prevent, Diagnose