Systems
Casework, Articles, Marketplace-You, OMNI status change.
Salesforce
UPC have X numbers
12 numbers
This tracks your time / reliability
Omni-Channel
Shelving and Category updates go to
CAT Team
Freeze Frame should be on which column only
Column D
To look at sellers account
Seller Center
SKU's can have up to how many characters
up to 50 (numbers and letters)
You must contact your supervisor if you experience an outage longer than
30 mins
Error Code:
PROHIBITED_Trust & Safety – Offensive
Trust and Safety team (9180)
How many categories can a spec sheet have
1
Review Tracking info
Product ID Type (4)
UPC, GTIN, Item ID, SKU
Item upload takes
4 hours
Error Code:
PROHIBITED_IP – Counterfeit
Rights Owner Team
What must be used so other formatting is not copied over
Special Paste
Check PCP
Editorial
IT Phone Numbers
844-309-3088 / 479-273-8866
Inventory upload takes
30 minutes
Seller disagrees with refund to customer
Dispute Team
If the rows are larger than normal, which formatting changed
Wrap Text
Unpublished Errors reason code
ATOM
Article number - Requirements for images
9378
After an item is retired, how long will it take
48 hours to fully retire
OMS, Tech Ops, OAR, L2
Jira
How many Variants Attributes are allowed
3