Systems
Casework, Articles, Marketplace-You, OMNI status change.
Salesforce
UPC have X numbers
12 numbers
This tracks your time / reliability
Omni-Channel
Shelving and Category updates go to
Incorrect Item Categorization queue
Can you use a maintenance sheet for new items?
No, you would need a Full Item spec sheet
Review Tracking info
Product ID Type (4)
UPC, GTIN, Item ID, SKU, EAN, ISBN
Items upload/spec sheets
4 hours
OMS, Tech Ops, OAR, L2
Jira
What must be used so other formatting is not copied over
Special Paste
To look at sellers account
Seller Center
SKU's can have up to how many characters
up to 50 (numbers and letters)
You must contact your supervisor if you experience an computer issues within XX mins
5 mins
Luxury Items - Jewelry, purses, perfume/cologne
Rights Owner Queue (9180)
Promotional price must be at least what % lower than the "Was Price"
10% lower (9638)
Check PCP
Editorial
IT Phone Numbers
844-309-3088 / 479-273-8866
Shipping Templates upload
4 hours
Seller disagrees with refund to customer
Dispute Team
If the rows are larger than normal, which formatting changed
Wrap Text
Unpublished Errors reason code
ATOM
Article number - Requirements for images
9378
After an item is retired, how long will it take
48 hours to fully retire
If Walmart sends an email to seller with the subject "Urgent - Fraudulent Order"
Email the Risk Prevention Fraud team in Outlook
How many Variants Attributes are allowed
3