SME
Investor
Business
Phrasal Verbs
Irregular Verbs
100
A second name for employees 

What is staff or team?

100
This is the cloth used to cover the bed and the pillows
What is linen?
100

This originally French word is used to describe the main course of the meal.

What is the entrée?

100
This phrasal verb is used to describe someone who is exiting public transportation
What is to get off?
100

Take in Past Participle 

What is Taken?

200

This is the presentation for investors. 

What is to get in?

200

One of the most commonly used machines in a hotel, this large metal box is used to transport guests from one floor to the next.

What is an elevator?

200
Before beginning any main course, this the dish you have first.
What is a starter or an appetizer?
200
This is what you do when you have finished your stay at the hotel.
What is to check out?
200
This square cloth is used to wipe our mouth and our hands when we eat.
What is a napkin?
300

This is what a bank gives you to have money. L

What is a loan?

300
This large room near the front desk or lobby, is where guests can keep or “store” their suitcases when they can not use their room.
What is the luggage storage room?
300
Used to drink your beverage faster, this thin plastic tube is placed into many beverages such as cocktails or soft drinks.
What is a straw?
300
This is the term we use when we would like to take our food order home instead of eating in the restaurant.
What is to-go?
300
This active place is where guests can exercise at the hotel.
What is a fitness center?
400
This small piece of luggage, is the only bag you are allowed to take on board a flight.
What is carry on bag?
400
Normally placed on four wheels, this large piece of equipment is used to take a guest’s luggage to their room.
What is a bell cart?
400
These colorful sauces are used to compliment your food, such as ketchup, mustard and mayonnaise.
What are condiments?
400
We use this phrasal verb when entering any form of public transportation.
What is get on?
400
This is the space on an airplane normally above your seat and used to store your hand luggage.
What is an overhead compartment?
500
This “cheerful” person assists you on the plane and serves you beverages as well as food during your flight.
What is a flight attendant?
500
This common hotel word is a synonym for “free.”
What is complimentary?
500

This set of shiny and silver items are used to eat our daily meals.

What are utensils?

500
This is when the guest arrives at a hotel and receive your room key
What is to check in?
500
Seen at every airport, this long black strip of pavement is necessary for all planes to take-off and land safely.
What is the runway?