Insurance
General Business
QSI
Dental 101
Random Trivia
100
PPO
What is a Preferred Provider Organization?
100
Company's principle
What is G3?
100
Clocking in 5 minutes after your assigned start time?
What is a Tardy?
100
The two stages of the teeth that Humans go through.
What are the Primary and the Permanent Stages?
100
The number of years that Antonio has been with Smile Brands
What is 8?
200
National Pacific Dental
What is the DMO side of UHC?
200
Cities in which our Contact Centers are located
What are Plano and Irvine?
200
Deviation is defined as any time you are unable to report for work as scheduled. This could be for personal reasons or illness. Scheduled time off such as vacation, approved leaves of absence, or holidays are excluded from a defined absence.
What is an Unscheduled Event?
200
A series of clear, removable teeth aligners that both Orthodontists and Dentists use as an alternative to traditional metal dental braces.
What is Invisalign?
200
The martial art that Edgar practices
What is Jiu Jitsu?
300
National Pacific Dental
What is the DMO side of UHC?
300
The next holiday for Smile Brand employees
What is Memorial Day?
300
The attire "upon request from management".
What is Business Casual?
300
The amount of teeth one could typically have during the Permanent Stage of teeth.
What is 28-32?
300
The site of which makes Carlos Saldana faint/passout
What is blood?
400
Top/First probing question
Do you have your insurance card in front of you?*
400
Edgar Alvarez
Who is the National Contact Center Manager?
400
The below Attire that is allowed Monday - Saturday: Clothing must be neat and pressed/ironed Clean tennis shoes or boots may be worn Jeans are okay T-shirts may not have obscene language, promotion of alcohol or drugs Jerseys are okay, T-shirt must be worn underneath Shorts are ok for Saturday (Just above the Knee) Hats may be worn Sleeveless shirts may be worn, however, they shall not exceed 3-inch shoulder to arm exposure No ripped clothing may be worn Tights are okay only if worn with top/dress that is of professional length (knee length) No sandals / flip-flops No sweats or pajamas Tattoos must not be visible
What is Casual?
400
Also known as tartar and is a hard, mineralized deposit, somewhat like cement, that is formed from the plaque in the mouth and the minerals in a person’s saliva.
What is Calculus?
400
The TV show named after the Wahlbergs
What is Wahlburgers?
500
The patient must have a rider/supplement and cannot be state funded
What is Medicare?
500
Tami Goodman
Who is the VP of Contact Center Operations?
500
Time that should be preapproved to take off and that should be used if you need to leave early or come in late.
What is PTO?
500
Scraping is required the full length of the tooth surface, down to where the root, gum and bone meet. Removes bacteria and their toxins, tartar, and diseased deposits from the surfaces of tooth roots.
What is SRP?
500
Australia, Thailand and the Philippines
What are countries Andrea visited?