Buck Sheet Codes
What is the difference between a standard rotation and a long rotation?
Standard rotation is 6-8 weeks and a long rotation -8-10 weeks, 10-12 if Invisalign.
Where can you always refer to if you have questions regarding your position roles, our mission, our values, training materials, and basically ANY and EVERYTHING?
Smile Doctors University, SDU
What was the challenge for September on SDU?
Post a photo of yourself as a kid!
How many starts do we need for this month?
9
What is the proper title for the front desk role?
Concierge
What is the code for a care call?
870
What is one of Smile Doctors Core Values?
Love
How many times a month is there an inventory?
2
What does B.A.G stands for?
Big Audacious Goals
What does Smile Doctors like to refer to their employees as?
Team members
What is the code for a Impression or Scan for an appliance?
161 is the code for a scan for a appliance. Ex: Herbst, Tongue Crib, RPE, etc.
Fill in the blanks:
We CELEBRATE PATIENT AND _ _ _ _ _ _ _ _ _ _ "AWESOMENESS?"
When does the Back to School Promotion expire?
September 28th, 2018
Which month was the first month that we actually made our BAG?
May
Who is currently our Market Leader and what was the title of the position previously?
Paul Tietge is our Market Leader and the position was called the Director of Operations.
What is the code for a Debond Phase 1, one arch?
701: DB Phase 1 One Arch, LW
What is the Smile Doctors mission?
We brighten futures through authentic smiles throughout our community.
How many years has Smile Doctors been around and when is the anniversary date?
3 years as of September 29th.
Which month did we have a really big BAG?
What does the 80/15/5 Rule mean and stand for?
We try to be standardized across the organization as much as possible, but of course there will always be a few inconsistencies.
80% Standardized across the organization
15% Specific to region
5% Specific to clinic
What Buck numbers are the Invisalign codes under, for example, codes such as deliver trays, refinement scans, elastics, and etc?
The 400's are all for any Invisalign Treatment appointments.
What is the Smile Doctors vision?
We are proven, ever-innovating industry leader. We overcome challenges as we build a sustainable, profitable and ethical business.
How many referrals do you need in order to go on the rewards trip in January and bring a guest?
15 referrals that actually start treatment
What is our average Monthly Starts?
15
On a local level, how does the 80/15/5 Rule apply?
80% of situations are handled by the Team without the Market Leader being aware.
15% of situations are handled by the Practice Director, the Market Leader is aware.
5% of situations the Market Leader is heavily involved